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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

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4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Best I know

Great support service team. Prompt response. I would highly recommend Reviewed on: 7th March 2023

Good Account, but Average Customer Service

It is difficult to get in touch with anyone to discuss issues. I have been wanting to download my transactions in csv format so my accountant can use them for tax purposes, but despite many attempts to get in touch to discuss, and many attempts to send messages, I have had little reply and have had to get some Accounting software which I have to pay for to do this. Reviewed on: 7th March 2023

Simple, Straightforward, Professional Banking

I have been banking with Kinetic for over a year now and my experience has been fantastic. I have a small business and this is a secure, no fuss account that lets me organise my income and outgoings easily and seamlessly. The app is particularly easy to use, with helpful functions. Reviewed on: 7th March 2023

Great bank

This is a good bank for small businesses. I enjoy using the app Reviewed on: 7th March 2023

World's Best Bank

Hi everyone, I am Ravi . I am a Startup Business Man, I went to each and every Bank to open a Business Bank , but no Bank help me. Finally one Lucky Day I went to HSBC to open a business Account, one of the Staff help me and said about HSBC Kinetic . I have just given all Required Document in application. After applying it, I just Got a Reply from them in 4hours , all document are Fine, your Business Account is Opened. I was very Happy and I have done many transactions in same day , I have never got any small issues with HSBC till now . HSBC is safe and Secure. I trust only HSBC. Reviewed on: 7th March 2023

Good job

I opened my account hassle-free in a few days online, and the mobile app is modern and easy to use. Zero fees for a while, what else I expect from a bank? Thanks for the great service. Reviewed on: 7th March 2023

The best

I have enjoyed the application and it’s really easy to use Reviewed on: 7th March 2023

Easy and reliable

I have been a customer now for a year and have found the banking process with HSBC Kinetic very easy Reviewed on: 7th March 2023

Great account for small businesses

HSBC Kinetic really came through with this account, its products and services and also continued ongoing support with the running of our business. Nice to have an account tailored to the needs of a small business firm the ‘high street’ Reviewed on: 7th March 2023

Easy to use

AN easy to use bank account with all the info to hand within the app! I have all i need for my business and it is great to see it being updated constantly with features. Reviewed on: 7th March 2023

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