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HSBC: Bank account reviews

3.72
Based on 1,347 reviews, last reviewed 30th Jan 2026
1050% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

5

My experience with HSBC has been absolutely perfect. My experience with HSBC has been absolutely perfect. Reviewed on: 30th January 2026
Tunde E's avatar
Tunde E

Latest lowest rating:

2

It’s a bank! It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026
Bubbleicious's avatar
Bubbleicious

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1347)

Review of the HSBC, Bank account:

Not helpful

2
Moving accounts, what a nightmare. Reviewed on: 26th May 2017

very intuitive mobiel phone app and trusted corporation

5
very intuitive mobiel phone app and trusted corporation Reviewed on: 23rd January 2026

Good customer service, friendly, supportive.

4
Good customer service, friendly, supportive. Reviewed on: 23rd January 2026

Good account with plenty of offerings

5
Good account with plenty of offerings (credit card / loans / etc.) - app is easy to use and customer service is accessible in person and via telephone. Reviewed on: 23rd January 2026

HCBS super

5
I have been using this bank for 2 years. I really like it. I liked the ease of use of the HCBS app. I am recommending it to my friends. Reviewed on: 23rd January 2026

It’s a bank!

2
It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

Good service been banking for a decade

5
Good service been banking for a decade Reviewed on: 23rd January 2026

Customer service and online experience are very good...

5
Customer service and online experience are very good and free global travel insurance for Premier clients is excellent. Reviewed on: 23rd January 2026

All banking services excellent and customer communic...

5
All banking services excellent and customer communication clear and productive. Staff in branch very approachable. Would recommend new customers to join the banking fraternity and enjoy the many excellent services on offer. Reviewed on: 23rd January 2026

I recently opened a new account for my son

5
I recently opened a new account for my son ,it was pretty easy no easy was kept in touch on everything. Very pleased been with hsbc since I was 17 and im now 42. Reviewed on: 22nd January 2026

excellent customer support

5
HSBC have always provided excellent customer support and are always innovating and moving with the times. Reviewed on: 22nd January 2026

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