Write a review

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1347 reviews)

View other HSBC products

3.72

Based on 1,347 reviews, last reviewed 30th Jan 2026

1050% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

My experience with HSBC has been absolutely perfect. My experience with HSBC has been absolutely perfect. Reviewed on: 30th January 2026

Latest lowest rating:

2

It’s a bank! It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

Read all reviews See your review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1347)

Review of the HSBC, Bank account:

The staff are always very courteous and helpful

Staff are always very courteous and helpful. I recently had no trouble extending my overdraft facility but I have experienced numerous hidden charges in the past. Reviewed on: 2nd August 2017

HSBC customer service lines

Knowledgeable friendly staff get you sorted in a timely manner but the start automated menu needs updating to make it easier to navigate some time takes a couple mins b4 speaking to a person Reviewed on: 22nd January 2026

Always good advice combined with a good app for all...

Always good advice combined with a good app for all your transactions and keeping a close view of all your accounts . Also very good linked savings accounts Reviewed on: 22nd January 2026

Always had good experiences

Always had good experiences resolving any issues in branch. Staff helpful and sort any issues out. Reviewed on: 22nd January 2026

Easy for home & away .

Bank was easy to open, the global money exchange option is great and I like the user interface Reviewed on: 22nd January 2026

Good behavior from staffs and great value for money

Good behavior from staffs and great value for money Reviewed on: 22nd January 2026

I have been with HSBC for years

I have been with HSBC for years, customer service has always been helpful and the app is simple and straightforward. Reviewed on: 22nd January 2026

I love baking with HSBC.

I love baking with HSBC. They offer the right account to me. Reviewed on: 22nd January 2026

Generally middle of the road,and little recognition...

Generally middle of the road,and little recognition for customers of over 50 yrars Reviewed on: 22nd January 2026

Great experience and passion good stuff

Great experience and passion good stuff Reviewed on: 22nd January 2026

Good bank, been with them for many years, wouldn’t c...

Good bank, been with them for many years, wouldn’t change to a different one. Reviewed on: 22nd January 2026

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Day2Day Current Account
from The Cumberland 4.41 from 19 reviews
Student Current Account
from Nationwide 5.00 from 5 reviews
Current account
from Cater Allen 0.00 from 0 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.76 from 6 reviews
Home Insurance
from HSBC 4.46 from 7 reviews
Regular Saver
from HSBC 4.42 from 25 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub