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HSBC: Bank account reviews

Name: Bank account
Rating: 3.72 (1351 reviews)

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3.72

Based on 1,351 reviews, last reviewed 5th Mar 2026

2400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

4

, open to all Reliable and professional empathetic open to all always a positive experience Reviewed on: 5th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1351)

Review of the HSBC, Bank account:

Not helpful

Moving accounts, what a nightmare. Reviewed on: 26th May 2017

Cannot complain

Does what it says on the tin and great fraud detection team Reviewed on: 29th December 2017

Good, not great

I've always been with HSBC but mainly out of laziness to switch. I wasn't allowed a student account when I became a student even though my credit rating was good. Also have never been allowed an overdraft and was refused a credit card. Probably good in the long run but pretty inconvenient! Reviewed on: 20th December 2017

Great current account with easy online banking

Great current account with easy online banking, I use it every week to check my balance and send money etc. The website online is super easy to use compared to other banks. HSBC is the best bank ever and I have been with them for 17 years already! Reviewed on: 15th December 2017

Friendly and helpful staff

The staff at my local branch are friendly and helpful. When I asked about making a large payment to a garage for a car I was advised about the best way to do it and also suggested that until I was ready to pay I should move the money to a savings account as it would be safer and earning interest. Reviewed on: 10th December 2017

never had problem, and they got my money back when I got scammed

I bought slimming ta lets by mistake, it was a scam and hsbc managed to give me mu money back in a coupl of hours and I have just never had a problem with them and they were very good about my mental health problems. I spolke to om someone who was specifically dealing with mental health and I was given her number to ring in the future Reviewed on: 6th December 2017

accounting is adequate

Would have given a better review but they have recently closed down my local branch Reviewed on: 2nd December 2017

Feels dated

Good company but feels dated in terms of technology and branding Reviewed on: 29th November 2017

Good but feels dated

I feel this bank is dated both in technology and branding. Reviewed on: 29th November 2017

Okay

Interest rates are pathetic but other than that great service Reviewed on: 27th November 2017

A bank to stay loyal to

They give a generous overdraft and always send supportive correspondence with regards to a day big on top of your finances. The banking app is simple to use. Reviewed on: 23rd November 2017

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