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HEY Credit Union: Loans reviews

4.99
Based on 308 reviews, last reviewed 21st May 2025
23800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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99%
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1%
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Latest highest rating:

5

When I have asked question of the HEY credit union b... When I have asked question of the HEY credit union branch staff, they have been very eager to give me the information I require and how to find it for... Read more Reviewed on: 21st May 2025
Theresa V's avatar
Theresa V

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union Loans reviews (308)

Review of the HEY Credit Union, Loans:

Great customer service

5
I have saved with them for years and had several loans. Recently when applying for a loan I was unable to complete it online. A team member rang me and did it all over the phone. She was polite and efficient ensuring the process was as quick as possible Reviewed on: 20th May 2025

Quick response when I apply some time receive the th...

5
Quick response when I apply some time receive the the next day Reviewed on: 21st May 2025

Fantastic company great service overall a pleasure .

5
Fantastic company great service overall a pleasure . Reviewed on: 21st May 2025

Very easy to deal with and very friendly and knowled...

5
Very easy to deal with and very friendly and knowledgeable Reviewed on: 21st May 2025

Straightforward, quick, ethical

5
Straightforward, quick and ethical- what's not to like :-) Reviewed on: 21st May 2025

Need a loan ?

5
Needed a loan was afraid I’d get turned down but I was approved and it helped me massively! I’ve paid back on time every single time no issues! I would highly recommend this company and would use them again for sure ! Reviewed on: 21st May 2025

Rejected my loan application and were right to

5
I applied for a loan and was rejected because I did not meet their affordability criteria, I appreciate that they stopped me from making an unwise financial decision that could have put me in financial hardship. Reviewed on: 21st May 2025

Very quick and reliable.

5
Very quick and reliable. Staff are very helpful and quick to resolve any problems Reviewed on: 21st May 2025

Hey CU have helped me on numerous occasions.

5
Hey CU have helped me on numerous occasions. I have children and when something unexpected happens that requires financial backing, Hey CU have never let me down. Many thanks to the staff and thank you for a brilliant service. I would definitely recommend. Reviewed on: 21st May 2025

Always help me when need and not long waiting

5
Always help me when need and not long waiting Reviewed on: 21st May 2025

Loans and banking

5
They are very helpful and understanding for loans and always make me feel understood Reviewed on: 21st May 2025