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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (69 reviews)

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4.97

Based on 69 reviews, last reviewed 8th Sep 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

3 star

2 star

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Latest highest rating:

5

Customer service Customer services was quick swift an helped to resolve an issue I had. They was very helpful an went the extra mile as it was closing time, yet still ... Read more Reviewed on: 8th September 2021

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union Loans reviews (69)

Review of the HEY Credit Union, Loans:

HEY CREDIT UNION IS GOOD TO ITS MEMBERS

My name is Emma and I borrowed money to replace the shower in my Wet Room. The Experience with HEYCU was great from the start and they were friendly to me on the phone, whilst helping me to set up my account online. I am disabled with MS and struggle dealing with people due to Anxiety, they took all the effort out of borrowing money and then I found it easy to just set up a Standing Order to pay when my benefits come in. I am so grateful to HEYCU and always feel comfortable ringing them for advice. If they can help me I know they will and if the answer is no then I am confident that the reasons will be clearly given so that I can understand and work with them to get a result for the future. Reviewed on: 3rd September 2021

Staff was helpful

Credit union in hull staff are always kind and helpful I suffer with anxiety and usually I find it hard to speak to people but the staff that work in credit union always have patience and time to help I couldn’t thank them more for the help they have gave Reviewed on: 26th August 2021

They are quick and efficient

I applied for a loan since my son was coming for family reunion but needed to qurantine. I asked HEYCU for loan and were there for me. Reviewed on: 26th August 2021

Loan

The staff are very understanding and keep you informed of what is happening with all aspects of your application. Reviewed on: 26th August 2021

The high street companion

Through all these days of hardship Who is it who's second to none? Who always goes that extra mile? It's the local Credit Union Reviewed on: 26th August 2021

Great Service

Would always approach HEY credit union first over a bank anyway of the week month year can't recommend enough encourage everyone to save with them Reviewed on: 26th August 2021

Amazing work and help

They went out their way to help me in all areas, great and friendly people. Reviewed on: 26th August 2021

Always so happy to help

Always have such a great experience ,everyone is always so happy to help Reviewed on: 26th August 2021

Excellent

It was easy to apply and fast payment into bank Reviewed on: 25th August 2021

Nicest people to deal with

A gentleman representing HEY credit union visited my workplace a few years ago and explained how it all worked really well. He was so nice and I felt confident it was a great idea and I opened an account and started to save with them. I have dealt with the staff on the telephone also and they are all so helpful and it feels the way it used to be when you contacted your bank where the staff were genuinely interested in you as an individual and wanted to help. This personal touch goes a long way and I feel this company go above and beyond to help customers like me. This personal service has gone in today’s banking world but HEY credit union have maintained this and therefore deserve to be winners. Reviewed on: 25th August 2021

Fabulous service

I applied for a loan with HEY. The staff were brillant from the outset. They explained the application procedures and handled the application with such speed and efficiently it put the high street banks to shame. The staff were professional and friendly throughout the process. The interest rates were fair and comparative to other lenders. Reviewed on: 25th August 2021

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