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HEY Credit Union: Loans reviews

4.99
Based on 219 reviews, last reviewed 13th May 2025
14900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
3 star
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0%
2 star
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1 star
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Latest highest rating:

5

Went to get my trust fund and they where so quick an... Went to get my trust fund and they where so quick and excellent Reviewed on: 13th May 2025
Keeley s's avatar
Keeley s

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union Loans reviews (219)

Review of the HEY Credit Union, Loans:

HEY CREDIT UNION IS GOOD TO ITS MEMBERS

5
My name is Emma and I borrowed money to replace the shower in my Wet Room. The Experience with HEYCU was great from the start and they were friendly to me on the phone, whilst helping me to set up my account online. I am disabled with MS and struggle dealing with people due to Anxiety, they took all the effort out of borrowing money and then I found it easy to just set up a Standing Order to pay when my benefits come in. I am so grateful to HEYCU and always feel comfortable ringing them for advice. If they can help me I know they will and if the answer is no then I am confident that the reasons will be clearly given so that I can understand and work with them to get a result for the future. Reviewed on: 3rd September 2021

Lone experience

5
Very easy, and staff was very helpful. It is about our 5th or 6th lone with Credit Union and it won't be the last. Reviewed on: 6th May 2025

They've always done the best to help me with my situ...

5
They've always done the best to help me with my situations very professional and good customer service Reviewed on: 6th May 2025

When I needed the help Hey was there to assist fast...

5
When I needed the help Hey was there to assist fast and fair service Reviewed on: 5th May 2025

Always get what I need from customer service never a...

5
Always get what I need from customer service never a problem and nothing ever goes unsolved Reviewed on: 5th May 2025

I have been a member for a number of years.

5
I have been a member for a number of years. it is easy as the money comes straight out my salary, so I don't even miss it. They have always been friendly and helpful. An excellent financial provider. Reviewed on: 5th May 2025

They are so helpful and I know I will get the help I...

5
They are so helpful and I know I will get the help I need when I require a lian Reviewed on: 5th May 2025

Well when have been stuck these have been fab would...

5
Well when have been stuck these have been fab would recommend them to everyone fab Reviewed on: 5th May 2025

Always found them helpful, good time frames and grea...

5
Always found them helpful, good time frames and great at offering advice and options Reviewed on: 5th May 2025

Very good, and extremely helpful

5
Very good, and extremely helpful Reviewed on: 4th May 2025

Excellent service

5
They have always understood what I have wanted and helped me towards me needs. Reviewed on: 3rd May 2025

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