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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (724 reviews)

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3.95

Based on 724 reviews, last reviewed 28th Feb 2025

700% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

5

Always been quick and efficient never had a problem,... Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025

Latest lowest rating:

2

Online banking poor, great TV ad’s Awhile ago their online facilities wouldn’t work had to use another account with a different bank, I understand in the news again their online platfor... Read more Reviewed on: 28th February 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (724)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Racial profiling

They hard searched me two times on the same day for one request and refused to contact the agency to take one down when called out for it Reviewed on: 30th August 2023

Caroline K

I am kept updated about current products which best suit my lifestyle. Reviewed on: 29th August 2023

Part of the family

I always use the tills at our Aberdare branch as the girls are brilliant. Always so welcoming and friendly and I hope that the branch remains open for many years to come. Reviewed on: 24th August 2023

Reliable banking

Lloyds offers a reliable banking experience with a easy to use app. Reviewed on: 18th August 2023

Good online but hard to get hold of by phone

Good online banking but hard to get hold of by phone Reviewed on: 13th August 2023

A classic 'classic account'

Easy to use, convenient app, immediate money transfers & great customer service. Reviewed on: 7th August 2023

Bank

Lloyd's always helpful and informative Reviewed on: 27th July 2023

Excellent

Excellent customer service and low rate. Reviewed on: 24th July 2023

Probably the worst bank

I have bad experience with Lloyds bank.Every time when I need sent more money(around £1000 I can not do it by internet becouse bank needs authorised the payment in the branch.I have to take holiday for make payments - it is incredibly frustrating.My money my decision and a lots of sensitive questions.For who,from who,who is it for me etc.I have enough .Time change the bank .Definitely I don’t recommend Reviewed on: 23rd July 2023

Best Bank

Never had a problem. Staff are always friendly and professional. Reviewed on: 26th June 2023

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