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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (723 reviews)

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3.96

Based on 723 reviews, last reviewed 27th Feb 2025

700% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

Always been quick and efficient never had a problem,... Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025

Latest lowest rating:

1

Disgusted at how all the branches have closed and no... Disgusted at how all the branches have closed and no sign of the banking hubs we were promised Reviewed on: 26th February 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (723)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Brilliant Customer Service

Whenever I have needed to contact Lloyds Bank by telephone, everyone has been really lovely to speak too and have always been able to help me and resolve any issues there and then. Reviewed on: 26th February 2025

I've only been with the bank 18 months.

I've only been with the bank 18 months. But I have visited my local branch a few times and the staff have been very friendly and resolved my requests promptly. The App is also very easy to use, being user-friendly and fast. Reviewed on: 26th February 2025

trustworthy

solid bank, good website, and info is relevant Reviewed on: 26th February 2025

Good customer experience.

Good customer experience. Easy banking Reviewed on: 26th February 2025

Online banking

Very easy to use on web site and always you can get advice and help if neaded Reviewed on: 26th February 2025

Excellent.

My experience with the Bank has been excellent. The staff are always on hand to help and support me whenever I have any issues which needs to be sorted ie. Issues dealing with fraudulent transactions and other issues that arise. Reviewed on: 26th February 2025

Can't fault them easy to get ahold of if needed and...

Can't fault them easy to get ahold of if needed and quick to sort out issues Reviewed on: 26th February 2025

Haven't been in the country long

Haven't been in the country long, but Lloyds doesn't judge me by my immigration status. Reviewed on: 12th February 2025

Excellent service and support, no problems

Excellent service and support, no problems Reviewed on: 3rd February 2025

Reliable bank, costumer service is very good.

Reliable bank, costumer service is very good. Reviewed on: 23rd January 2025

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