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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Good old-fashioned bank account - no charges - pure...

Good old-fashioned bank account - no charges - pure and simple Reviewed on: 17th April 2026

A good bank to be and do business

A good bank to be and do business Reviewed on: 16th April 2026

App data leak is unforgivable

Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

Been with loylds bank for over 40 years have always...

Been with loylds bank for over 40 years have always been a good account Reviewed on: 16th April 2026

Classic account

Been with lloyds for years never a problem, paid direct debits on time Reviewed on: 16th April 2026

Would Recommend

The people i have spoken to at LLoyds Bank have always been friendly, helpful and really listened to me and made me feel like a valued customer Reviewed on: 16th April 2026

Easy to join easy download app log in no issues...

Easy to join easy download app log in no issues Reviewed on: 16th April 2026

Great Service

Their service is great and easy to access Reviewed on: 9th April 2026

Closed my account with no reason given

Lloyds Bank closed both my Current account and Business account. No reason given. Demanded that I repay my overdraft within 30 days. It's ridiculous that banks are allowed to do this and give no explanation at all or give you a chance to explain any actions that may have aroused suspicions. Reviewed on: 28th March 2026

Helped me to get my money back

They were really helpful when I faced an issue related to fraud. My account got scamed by a fraudster and I lost all my money. The customer service team too their time and helped me to recover it instantly. Reviewed on: 24th March 2026

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