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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Easy, safe banking

With Lloyds I know my money is safe! Lloyds ensure customers are aware of how they’ll be contacted and what information would be required. They regularly send emails informing customers what to look out for in fraudulent activity. I feel like my money is safe and I am looked after as a customer. The app is really easy to use and I am able to access my account quickly and on the go. Reviewed on: 3rd April 2023

Kubra

I want to earn money. I want to sell my good clothes Reviewed on: 2nd April 2023

Disgusting company

Worst in the financial industry Reviewed on: 31st March 2023

Annoying

It’s annoying to use llyods bank Reviewed on: 30th March 2023

ALMOST 8 YEARS WITH LLOYDS

Still cleary still easy to use. Reviewed on: 29th March 2023

Lloyds Bank

Their classic account is amazing, I have never encountered any problems with Lloyds Bank whatsoever and I highly recommend them to anyone looking to switch banks or are looking for their first bank account. Reviewed on: 25th March 2023

Great bank

I always feel my money is safe with lloyds. Reviewed on: 25th March 2023

No service and no common sense.

We have been dealing with Lloyds over an account for a gentleman with a foreign passport, someone who has lived in the UK for the last 45 years. Not only were we given completely the wrong information, they wasted two weeks by doing so and then told us something else completely. The reasons given made no sense, they displaced no common sense and there was no common courtesy either. We have since dealt with another bank for exactly the same issue without all the fuss and nonsense they made. Impolite staff who clearly have no interest in customers at all. Atrocious service (Kingston Upon Thames branch). Would never recommend this bank to anyone. Reviewed on: 22nd March 2023

Nice and easy

Very very nice and easy to access. Digital platform for everyone to pay transfer money easily. Reviewed on: 21st March 2023

Great

Is everything ok, no problem with them, always they help you Reviewed on: 21st March 2023

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