Write a review

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (730 reviews)

View other Lloyds Bank products

3.95

Based on 730 reviews, last reviewed 9th Mar 2025

1900% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

England Best High Street Bank Lloyds Bank’s Classic Account offers reliable banking with easy online and mobile access. Customer service is generally good, though wait times can be... Read more Reviewed on: 9th March 2025

Latest lowest rating:

1

Lloyd's bank customer service staff are so rude they... Lloyd's bank customer service staff are so rude they do not deal with situations great. Worst bank ever Reviewed on: 4th March 2025

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (730)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

No frills, just good banking with no gimicks

Used this type of account for the last 45years, no problems are always there when you want them Reviewed on: 3rd December 2017

Great service

Super reliable and friendly service from LLoyds, alwyas know my money is in safe hands with them and always very happy to help! I wouldnt trust another bank! Reviewed on: 30th November 2017

Disappointed

We dissatisfied with the service, we called more times to have an appointment to open a new business bank account, they sent me a email to said they lost my application. We went for few time in the branch and again I took another appointment. After 2 weeks we had an appointment finally, but they have created problems. We very very disappointed about that. Reviewed on: 29th November 2017

Lloyds banking

Banked with Lloyd’s for over 30 years , excellent service throughout. Reviewed on: 26th November 2017

No-fuss banking!

I have been a member of LLoyds Bank since arriving in England last year. It was easy to apply for a bank account. The staff are always friendly and helpful. I don't have extra fees to pay in order to keep my money in my account and the banking app is convenient and straightforward to use. Simple, easy banking! Reviewed on: 21st November 2017

Happy with Lloyds

Always helpful in branch - friendly staff and remember my kids names - small things make a difference. No problem with bank account. Reviewed on: 19th November 2017

Current account

This current account pays more interest than most savings accounts and you can also choose free rewards such as cinema tickets and magazine subscriptions Reviewed on: 19th November 2017

Lloyds current

Great and easy to use. Internet banking and text alerts when setting up new payees Reviewed on: 17th November 2017

Longevity

With over 30 years banking with them I have always had confidence in their products and services. Reviewed on: 15th November 2017

Great bank with simple views

I love Lloyds and find that they have been the best bank for me so far. They provide simple sign ups to their accounts and their customer service is fantastic. Reviewed on: 15th November 2017

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Basic Account
from NatWest 4.49 from 2081 reviews
Current Account
from M&S Bank - Marks and Spencer 2.46 from 153 reviews
Cash Account
from Bank of Scotland 4.06 from 53 reviews

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub