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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Its online banking is spectacular, user-friendly and...

Its online banking is spectacular, user-friendly and secure Reviewed on: 13th April 2025

Very safe and useful banking service.

Very safe and useful banking service. Reviewed on: 12th April 2025

My the best transparent personal account.

Transparent personal account. Large selection of savings accounts. Quick response to inquiry. I have 2 years and will stay with them forever. Reviewed on: 12th April 2025

Banking made easy with Lloyd.

Banking made easy with Lloyd.All process are seamless Reviewed on: 12th April 2025

Great choice for a family

Been this this bank for 20 years and never had a problem or anything but helpfulness and kindness Reviewed on: 11th April 2025

Very good banking network with great customer service

Very good banking network with great customer service Reviewed on: 11th April 2025

They were fixing and sorted it out any problems issu...

They were fixing and sorted it out any problems issues,Fine then Reviewed on: 3rd April 2025

I've had my share of good and bad service from them.

I've had my share of good and bad service from them. Always have to call if a complain is important because most times, I do not understand what the chat handler types. Reviewed on: 2nd April 2025

Easy banking happy with service bank review

Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

Free account - never had any problems.

Free account - never had any problems. All my spending flows through this account. Held this account for years Reviewed on: 2nd April 2025

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