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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Great choice for a family

Been this this bank for 20 years and never had a problem or anything but helpfulness and kindness Reviewed on: 11th April 2025

Very good banking network with great customer service

Very good banking network with great customer service Reviewed on: 11th April 2025

They were fixing and sorted it out any problems issu...

They were fixing and sorted it out any problems issues,Fine then Reviewed on: 3rd April 2025

I've had my share of good and bad service from them.

I've had my share of good and bad service from them. Always have to call if a complain is important because most times, I do not understand what the chat handler types. Reviewed on: 2nd April 2025

Easy banking happy with service bank review

Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

Free account - never had any problems.

Free account - never had any problems. All my spending flows through this account. Held this account for years Reviewed on: 2nd April 2025

Not helpful when got a cc charge on my account that...

Not helpful when got a cc charge on my account that I didn't recognise. Found out it was car insurance but they couldn't tell me that at the time. Reviewed on: 2nd April 2025

Reliable Banking.

Reliable Banking. I’ve been a customer for nearly 30 years, still trying to find fault, beginning to think it’s not going to happen. Reviewed on: 2nd April 2025

Been with Lloyd's for years,not once have I had a pr...

Been with Lloyd's for years,not once have I had a problem Reviewed on: 2nd April 2025

Dedicated customer for over 20 years

Been with Lloyds for over 20 years. Very happy with their product and service. Quick to reply to any help I need whether online or by phone. Reviewed on: 2nd April 2025

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