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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (805 reviews)

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3.91

Based on 805 reviews, last reviewed 2nd Sep 2026

62% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (805)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Lloyds is a stample company

Lloyds is a stample company, Ive been using it for more than ten years, never an issue, never surprises. Website is reliable and the app is really useful. Would recommend. Reviewed on: 28th May 2025

Reliable & would never change banks!

I have been banking with Lloyds for over 15 years now and have never had any issues ! I use online banking with my Classic Account and manage various manual payments and direct debits. It is all easy to manage and I love the banking app too because it so user-friendly and frequently updated. Reviewed on: 21st April 2025

The online banking app is brillant easy to navigate...

The online banking app is brillant easy to navigate and move money from my different saving accounts to classic account and visa versa Reviewed on: 16th April 2025

Every Good

Good Its easy to use and convenient Reviewed on: 13th April 2025

Its online banking is spectacular, user-friendly and...

Its online banking is spectacular, user-friendly and secure Reviewed on: 13th April 2025

Very safe and useful banking service.

Very safe and useful banking service. Reviewed on: 12th April 2025

My the best transparent personal account.

Transparent personal account. Large selection of savings accounts. Quick response to inquiry. I have 2 years and will stay with them forever. Reviewed on: 12th April 2025

Banking made easy with Lloyd.

Banking made easy with Lloyd.All process are seamless Reviewed on: 12th April 2025

Great choice for a family

Been this this bank for 20 years and never had a problem or anything but helpfulness and kindness Reviewed on: 11th April 2025

Very good banking network with great customer service

Very good banking network with great customer service Reviewed on: 11th April 2025

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