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Lloyds Bank: Classic Account reviews

View other Lloyds Bank products
4.02
Based on 776 reviews, last reviewed 24th Jan 2026
1000% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
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20%
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10%
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3%
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10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S
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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (776)

Review of the Lloyds Bank, Classic Account:

Always available and up to date.

5
Always available and up to date. Clear and easy to use application with lots of good features Reviewed on: 22nd March 2025
Annette Oliver 's avatar
Annette Oliver

Not impressed

3
Really didn't get along with the bank on a whole Reviewed on: 5th May 2017
Jack Oxtoby's avatar
Jack Oxtoby

Long Life Customer

5
I have been with Lloyds over 20 years and would not change, always happy to help and friendly service. Also very transparent, open & honest. Reviewed on: 2nd May 2017
Matt's avatar
Matt

Brilliant

5
They are very efficient with there customers and help with dealing with the problem quickly Reviewed on: 27th April 2017
Cara vaughan's avatar
Cara vaughan

Brilliant

5
A very helpful bank. Always very helpful if needed to contact Reviewed on: 25th April 2017
Samantha Reed's avatar
Samantha Reed

no probs

5
never had a problem with them reliable and friendly :) Reviewed on: 12th April 2017
Pete Hammond's avatar
Pete Hammond

Great

5
Best bank ever! They make it easy for anyone. Reviewed on: 12th April 2017
Ioana pascu's avatar
Ioana pascu

Would recommend

5
Lots of branches, easy online banking Reviewed on: 11th April 2017
Tara Clover's avatar
Tara Clover

An unethical & immoral company that has caused suffering to animals

1
I've banked with Lloyds for 25 years so I'm in a position to inform people what they are getting involved with if they choose to bank with Lloyds... They were good at first but have rapidly gone down hill over the years whereby I would describe them as unethical, immoral and they have no interest in providing a service, they're just interested in getting your money and as much of it as they possibly can. I could go on but let me point out 3 of the most important points/ experiences I've had with these people and make up your own mind... 1. They allowed fraud to be committed on my account whereby £1600 of charity money went to a TSB account (their sister company) yet Action Fraud say they couldn't do anything because they could not get the details of the receiving bank. This is because Lloyds would not help. They neither refunded and did not respond to a written complaint. They obviously do not care about the suffering that has been caused to abused animals as a result of this money going missing 2. They left me stranded abroad and would not help even though it was their mistake they stopped my account. I had to use my return ticket to fly back and sort the problem out because they left me with literally zero money. They offered me £50 compensation. Again, they couldn't care less. 3. They hard sell and I opened a new account elsewhere so I could bank in peace. One of their employees who was trying to sell me insurance took me into a room and gave me the story of how her niece died of cancer and that yes, cancer does affect people my age to get me to buy the policy! There is a distinct difference between the working practices of Lloyds and my main bank First Direct. Just the way Lloyds manage bank accounts and your transactions is all tailored to cream as much money from you as possible. First Direct do not do this. Today myself and two business friends have closed our accounts because of this and as a result lloyds have lost £500k between us and I will continue to inform people what Lloyds has done. Don't make the mistake banking with Lloyds. Reviewed on: 5th March 2017
Lucy kite's avatar
Lucy kite

good service

4
Lloyds offer excellent customer service Reviewed on: 12th February 2017
rob stringer's avatar
rob stringer

The App

5
One of the easiest Apps for mobile Banking to use Reviewed on: 12th February 2017
Katie Gorringe's avatar
Katie Gorringe

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