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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Great banking team

In every branch that I have been in I have seen pure team communication and it's fantastic. Reviewed on: 14th June 2017

Bankers

Title sums them up.. They are a bunch of bankers... Reviewed on: 11th June 2017

Bank account

Excellent product which has meet all my needs no charges for account . Ability to access bank account easily see statements make transfers Reviewed on: 7th June 2017

Lloyds

Brilliant company In bank online or on phone Perfection Reviewed on: 20th May 2017

Good Allrounder

Thesis a great all rounder bank account Reviewed on: 18th May 2017

Resolving disputed transactions

Brilliant service over te telephone, and very helpful as always. Happy Lloyds customer. Reviewed on: 17th May 2017

Not impressed

Really didn't get along with the bank on a whole Reviewed on: 5th May 2017

Long Life Customer

I have been with Lloyds over 20 years and would not change, always happy to help and friendly service. Also very transparent, open & honest. Reviewed on: 2nd May 2017

Brilliant

A very helpful bank. Always very helpful if needed to contact Reviewed on: 25th April 2017

no probs

never had a problem with them reliable and friendly :) Reviewed on: 12th April 2017

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