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Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (119 reviews)

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4.80

Based on 119 reviews, last reviewed 8th Jan 2026

14% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

2 star

Latest highest rating:

5

It was a swift process from start to finish, once my... It was a swift process from start to finish, once my application was submitted a valuation was quickly arranged, the underwriter who dealt with my cas... Read more Reviewed on: 8th January 2026

Latest lowest rating:

1

Terrible service Application started in Aug25 as existing customer and will still not be complete by Dec25. Constantly have to chase updates and progress. Extremely po... Read more Reviewed on: 27th November 2025

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About this product

Loughborough Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Loughborough Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Loughborough Building Society Mortgages reviews (119)

Review of the Loughborough Building Society, Mortgages:

Processing mortgage application

The experience of our mortgage application was good. The application was vetted thoroughly and significant information was obtained. Because of this due diligence the process took 2 months to receive a mortgage offer. We felt that it could have been quicker. However, this was not necessarily the fault of Loughborough as there was an initial delay from our accountant. Loughborough had to request further info which delayed the case further. Reviewed on: 21st November 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us. We'll share this feedback with the team. Response date: 22nd November 2024

The Loughborough are such a friendly group of people.

The Loughborough are such a friendly group of people. They are very knowledgeable and Rob made the whole process easy from the start. Reviewed on: 4th April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Rob, so glad that we could help! Response date: 7th April 2025

Loughborough Building society - The Lenders choice.

Easy to deal with and very helpful on the phone. Reviewed on: 3rd April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Lee, so glad that we could help! Response date: 4th April 2025

An absolute great service throughout the whole process.

An absolute great service throughout the whole process. 100% recommend. Reviewed on: 2nd April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Wayne, so glad that we could help! Response date: 2nd April 2025

Very competitive offer for the older borrower

Very competitive offer for the older borrower with the ability to extend the loan for up to 35 years which suited my circumstances. The discounted SVR option with no fee or penalty seems to be unique to Loughborough. The Advisor interview was friendly but professional and the Report was available the same day with recommendations. Reviewed on: 28th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Mike, so glad that we could help! Response date: 3rd March 2025

i did my mortgage through a broker but they were to...

i did my mortgage through a broker but they were to respond to him with any questions i had Reviewed on: 28th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Debbie, so glad that we could help! Response date: 3rd March 2025

Top Morgage provider

Very pleased with the level of service, super efficient with good customer service. Reviewed on: 26th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Hazza, so glad that we could help! Response date: 26th February 2025

Excellent Staff, Very Quick and Efficient, Ellie dea...

Excellent Staff, Very Quick and Efficient, Ellie dealt with our product change so professional and made the whole process easy and un-stressful Reviewed on: 11th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Ian, so glad that we could help! Response date: 17th February 2025

Staff are always very pleasant

Staff are always very pleasant and helpful and always do what they say they will do promptly Reviewed on: 10th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us John, so glad that we could help! Response date: 11th February 2025

Best mortgage process ever - so swift and efficient.

Best mortgage process ever - so swift and efficient. Reviewed on: 7th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Gaynor, so glad that we could help! Response date: 7th February 2025

Reasonable and understanding team

Reasonable and understanding team Reviewed on: 7th February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Olyvia, so glad that we could help! Response date: 7th February 2025

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