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LV (Liverpool Victoria): Car insurance reviews

4.01
Based on 329 reviews, last reviewed 8th Sep 2025
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
15%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

4

Hundreds cheaper than SAGA Significantly cheaper than SAGA used previously by hundreds of pounds. Cannot vouch for claims performance having not made one. Hence lower ratings bu... Read more Reviewed on: 8th September 2025
Wile E Cayote's avatar
Wile E Cayote

Latest lowest rating:

1

Avoid LV Landlord Insurance - not fit for purpose Avoid LV Landlord Insurance - the policy is not fit for purpose. I took out Landlord Insurance with LV as they claim to cover: ‘Accidental damag... Read more Reviewed on: 8th September 2025
Becca's avatar
Becca

About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

LV (Liverpool Victoria) Car insurance reviews (329)

Review of the LV (Liverpool Victoria), Car insurance:

Car Insurance Reviewer

5
the reminder had gone up £30 ,we did go compare found one much cheaper, sophoned them up tocancel and they matched it - RESULT Reviewed on: 14th July 2016

Call versus Deer LV to the rescue

5
when the wife hit a deer on the dual carriageway, they’ve got everything sorted from the initial recovery to the repairs, and dealt with the whole thing brilliantly Reviewed on: 23rd August 2024

LV premium half of SAGA car insurance renewal quote.

4
Moved to LV at last renewal and saved 50% on Saga quote. Almost £1,000 for 2 vehicles instead of £2,000 Reviewed on: 23rd August 2024

Excellent service and prompt response

5
Excellent service and prompt response Reviewed on: 23rd August 2024

LV is humanistic, empathic and best.

5
LV is humanistic, empathic and considering customer service in general has gone LV actually got better. Reviewed on: 23rd August 2024

First time claim

5
Had a crash for the first Tim in 20 years of driving, very quick and simple process of claiming. Reviewed on: 23rd August 2024

Cheapest around

5
After extensive searching for car insurance LV was by far the cheapest and we have been with them for eight years. Reviewed on: 23rd August 2024

When it comes to renewal, they always quote us a hig...

2
When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quote and had to give customer service a call to get the lower amount offered. It's very frustrating they have double standards and try to take a ride of you don't do your due diligence. Reviewed on: 23rd August 2024

Delighted at discount on renewal offer

5
After working through numerous contrast and compare insurance sites could not find a decent price as was trying to reduce the LV renewal price. So rang LV yo my surprise and utter delight I was offered a reduction on my renewal that brought it in to a very reasonable price. Not only that but the quality of the insurance was outstanding including break down cover etc. Delighted Reviewed on: 23rd August 2024

Personality and Efficiency

5
Customer support team knowledgeable, efficient and personable. They try and best serve needs, really listen and don’t try and sell what isn’t needed. Reviewed on: 23rd August 2024

Efficient service however there is lack of update wh...

5
Efficient service however there is lack of update when renewing car insurance. Reviewed on: 23rd August 2024

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