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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (304 reviews)

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4.61

Based on 304 reviews, last reviewed 6th Mar 2025

16% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

Great service Great service, no issues. Good communication Reviewed on: 5th March 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (304)

Review of the Mansfield Building Society, Mortgages:

remortgage

V efficient and straightforward, good to have an ethical mortgage Reviewed on: 16th December 2024

We had a self build mortgage then moved to standard...

We had a self build mortgage then moved to standard rate whilst we found a cheaper rate. I found it difficult not being able to manage my account online Reviewed on: 21st February 2025

perfect,quick service, easy process

perfect,quick service, easy process Reviewed on: 20th February 2025

Easy, clear, informative

Very easy and clear information about options available when renewing my mortgage. Good range of accounts available , particularly for older applicants like myself. Reviewed on: 14th February 2025

Mansfield BC Self Build Loan

Mansfield BC provided my Self Build Loan. I found them extremely helpful throughout the process. If a query needing answering they were easy to contact and a response provided in a timely manner. I found the process of staged drawn downs simple and efficient. I would have absolutely no hesitation in recommending them for similar. Reviewed on: 11th February 2025

Communication could be a bit better.

There was some confusion over payment days which has lead to a bad mark on my credit history. So communication wasn't the absolute best. Also, my new mortgage rate comes into effect now-ish and I've had no communication regarding that. Reviewed on: 10th February 2025

Reply from Mansfield Building Society Thank you for your feedback. Please contact us on 01623 676340 or email [email protected] and we would be happy to investigate the issues stated. Response date: 11th February 2025

Speaking to a real person

I love that when I call the Mansfield I get to speak with an actual person and not a call centre. Everything is easily done and explained and the comparative rates are set out clearly. Reviewed on: 3rd February 2025

Great service!

As a pensioner needing a mortgage, Mansfield BS has listened, helped and been encouraging over the past 15 years. My mortgage is now almost repaid. Heartily recommend their service and understanding! Reviewed on: 30th January 2025

My experience has been mixed.

My experience has been mixed. The staff and customer service are good, however, the approach to new build mortgages are expensive - really high interest rates, fees are incredibly high (I paid £400 for each visit by valuer - my neighbour paid £150 per visit). The interest rate meant that the build was at risk due to monthly repayments skyrocketing. We completed the mortgage through Buildloan, who also load on additional fees and add nothing to the process. Reviewed on: 30th January 2025

A good experience

The process took a little longer than was communicated. However, we were very happy with our overall experience Reviewed on: 29th January 2025

Good efficient service.

Good efficient service. Quick response to enquiries. Reviewed on: 29th January 2025

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