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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.56 (330 reviews)

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4.63

Based on 330 reviews, last reviewed 2nd Jun 2025

5% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

Professional Every touch point I have with Meg Fisher is exceptional, professional yet friendly. Timely and attentive, couldn't ask for more. Reviewed on: 2nd June 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (330)

Review of the Mansfield Building Society, Mortgages:

Really great service throughout

Really great service through the application phase and then closing. Exceptionally helpful and friendly customer service throughout, no questions were ever too obvious or too small to have an answer. I’d often submit an email question and then be called back to give me a really detailed, explanatory answer. Would have liked to have had an online account to be able to keep an eye on things, but customer service always answered any queries we had anyway. Reviewed on: 26th March 2025

Their communication is prompt, easy to understand an...

Their communication is prompt, easy to understand and very helpful. Reviewed on: 31st March 2025

Interest rates uncompetitive

Interest rates are very uncompetitive as that’s a big reason for redeeming our mortgage soon Reviewed on: 31st March 2025

Always easy to access telephone service no AI or stu...

Always easy to access telephone service no AI or stupid chat bots Reviewed on: 31st March 2025

Always had a great experience when needed to speak t...

Always had a great experience when needed to speak to somebody Reviewed on: 24th March 2025

Good company to work with.

Always pleasant and responsive staff. Competitive rates and hassle free. I have been a mortgage holder since 2019 with them Reviewed on: 23rd March 2025

Changed to require a revaluation when it was a remor...

Changed to require a revaluation when it was a remortgage, very delayed, stuck on an interim rate for longer than required, eventually after I contacted directly we seemed to speed it up Reviewed on: 6th March 2025

Great service

Great service, no issues. Good communication Reviewed on: 5th March 2025

Overall good customer service, unfortunately, the ra...

Overall good customer service, unfortunately, the rate offered at renewal was way to high compared to the one i moved too Reviewed on: 4th March 2025

I’ve been with Mansfield for about 9 years.

I’ve been with Mansfield for about 9 years. I’ve found them very helpful. Good staff and customer service. not the best interest rates. Reviewed on: 28th February 2025

Never had any problems

Never had any problems I continue to renew as they seem to offer me the best deal in my current circumstances Reviewed on: 25th February 2025

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