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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.57 (403 reviews)

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4.61

Based on 403 reviews, last reviewed 13th Jan 2026

14% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

Very helpful and understanding building society Very helpful and understanding building society on all our mortgage enquiries and applications, the BDM we find anyways available to help. Reviewed on: 13th January 2026

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Mansfield Building Society Mortgages reviews (403)

Review of the Mansfield Building Society, Mortgages:

The staff were very helpful and help with our comple...

The staff were very helpful and help with our complex requirements. Reviewed on: 11th December 2024

EXCELLENT CUSTOMER SERVICE

When contacting Mansfield we found the staff dealing with our request very courteous and helpful, guiding us through the process quickly and with ease. Ensuring we understood everything that was going on Reviewed on: 31st October 2025

Amazing service,smooth process & glad we chose Mansf...

Amazing service,smooth process & glad we chose Mansfield Reviewed on: 24th October 2025

remortgage quick and easy!!

easy,quick good commuction. The remortgage was smooth. Reviewed on: 23rd October 2025

Really happy with the rate received.

Really happy with the rate received. Reviewed on: 23rd October 2025

They were extremely helpful at all stages when apply...

They were extremely helpful at all stages when applying for the mortgage and made me feel that I had made the correct decision choosing them Reviewed on: 15th October 2025

Changed their rate just before completion!

Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it not worthwhile. Reviewed on: 14th October 2025

Happy with process.

Happy with process. Would have preferred more clarity about the Additional Security Fee as my broker said its something I have tp pay but am not allowed any details of the policy Reviewed on: 10th October 2025

Common sense lender

Very easy and straightforward product switch. Good rate option for interest only. Common sense lender. Reviewed on: 10th October 2025

What a great business Mansfield Building Society is.

What a great business Mansfield Building Society is, excellent service, great products with high quality staff. It is such a treat to talk to actual people and they even call you back if the say they will. Caroline Maddox deserves a special mention, an outstanding employee and individual. Reviewed on: 9th October 2025

Great Customer Care

Good communication and clear information was given throughout, which made the process much easier and straightforward. Reviewed on: 8th October 2025

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