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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.54 (313 reviews)

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4.60

Based on 313 reviews, last reviewed 11th Apr 2025

29% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

4

Great customer Service...rates could be better The customer service is first class and very responsive. The rates are high in comparison with other companies. Reviewed on: 3rd April 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (313)

Review of the Mansfield Building Society, Mortgages:

Really great service throughout

Really great service through the application phase and then closing. Exceptionally helpful and friendly customer service throughout, no questions were ever too obvious or too small to have an answer. I’d often submit an email question and then be called back to give me a really detailed, explanatory answer. Would have liked to have had an online account to be able to keep an eye on things, but customer service always answered any queries we had anyway. Reviewed on: 26th March 2025

Only didn’t renew as got cheaper elsewhere

Only didn’t renew as got cheaper elsewhere Reviewed on: 21st January 2025

Always helpful staff and managed us through the self...

Always helpful staff and managed us through the self build process really well. Thank you Reviewed on: 15th January 2025

No App, cant get through!

No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield based on their range of products, but they withdrew a number of products so I have taken my money elsewhere. Reviewed on: 28th December 2024

Reply from Mansfield Building Society Thank you for your feedback, we're really sorry that we have not met your expectations with regards the ability to make contact with the Society and the withdrawal of products from our portfolio. Please contact us on 01623 676340 or email [email protected] and we would be happy to look into this for you. Response date: 2nd January 2025

Mansfield have always been exceptionally helpful and...

Mansfield have always been exceptionally helpful and understanding. Always willing to explain in detail any queries we may have making sure we feel confident we are choosing the right product for us. Reviewed on: 20th December 2024

Friendly, answer the phones quickly or just an email...

Friendly, answer the phones quickly or just an email away. Had mortgage with them for 6 years. Reviewed on: 20th December 2024

Absolutely faultless procedure quick and easy throug...

Absolutely faultless procedure quick and easy through our broker Reviewed on: 19th December 2024

great thanks for everything, would recommend

great thanks for everything, would recommend Reviewed on: 17th December 2024

Friendly, clear info.

Friendly, clear info. Price could be much more competitive. Reviewed on: 17th December 2024

No problems experienced with Mansfield, just moved m...

No problems experienced with Mansfield, just moved my mortgage to a more competitive rate once my fixed rate ended. Reviewed on: 17th December 2024

remortgage

V efficient and straightforward, good to have an ethical mortgage Reviewed on: 16th December 2024

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