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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.56 (332 reviews)

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4.63

Based on 332 reviews, last reviewed 16th Jun 2025

28% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

4

Well done Mansfield BS thoroughly satisfied from enquiry stage through whole process Reviewed on: 16th June 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Mansfield Building Society Mortgages reviews (332)

Review of the Mansfield Building Society, Mortgages:

mortgage clearance

I do not have an awful lot to say but the customer service when I have needed to call has been excellent Reviewed on: 30th May 2025

I’ve been with Mansfield for about 9 years.

I’ve been with Mansfield for about 9 years. I’ve found them very helpful. Good staff and customer service. not the best interest rates. Reviewed on: 28th February 2025

Never had any problems

Never had any problems I continue to renew as they seem to offer me the best deal in my current circumstances Reviewed on: 25th February 2025

Sad to be moving to another provider

Sadly i am leaving Mansfield for B2L provider, but i have been with them for the last 7 years and they are always, super friendly and helpful. I've not once found a mistake in there paperwork or information and they very timely in their responses. Reviewed on: 25th February 2025

I've been a mortgage customer with Mansfield BS for...

I've been a mortgage customer with Mansfield BS for 18 years and have found them to be reliable, efficient and always giving excellent customer service. Their financial information is always balanced, accurate and helpful. Reviewed on: 24th February 2025

The Building Society was very easy to communicate wi...

The Building Society was very easy to communicate with, quick to respond to questions and everyone was friendly. Reviewed on: 23rd February 2025

Very friendly and pleasant to work with.

Any interaction with Mansfield BS has been good, they’ve been friendly, helpful and quick to respond. We’ve had no issues in the 5 years we’ve been with them. Renewing our mortgage onto a new deal has been no issue at all, a very seamless process with everything explained. Reviewed on: 21st February 2025

Very personable, you feel valued and not just a numb...

Very personable, you feel valued and not just a number to them. The fact that you speak to actual people and not just a computer means a ridiculous amount in today’s society. Renewing are mortgage was so easy and took all the anxiety we were feeling out of it. Reviewed on: 21st February 2025

We had a self build mortgage then moved to standard...

We had a self build mortgage then moved to standard rate whilst we found a cheaper rate. I found it difficult not being able to manage my account online Reviewed on: 21st February 2025

perfect,quick service, easy process

perfect,quick service, easy process Reviewed on: 20th February 2025

Easy, clear, informative

Very easy and clear information about options available when renewing my mortgage. Good range of accounts available , particularly for older applicants like myself. Reviewed on: 14th February 2025

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