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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.53 (290 reviews)

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4.60

Based on 290 reviews, last reviewed 10th Feb 2025

26% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

4

Communication could be a bit better. There was some confusion over payment days which has lead to a bad mark on my credit history. So communication wasn't the absolute best. Also, my new ... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (290)

Review of the Mansfield Building Society, Mortgages:

Great service!

As a pensioner needing a mortgage, Mansfield BS has listened, helped and been encouraging over the past 15 years. My mortgage is now almost repaid. Heartily recommend their service and understanding! Reviewed on: 30th January 2025

Excellent service

You have very good front-end contacts, quick, knowledgeable, efficient. No long telephone queues, without exception your people understood what was wanted, dealt with it quickly and sensibly. It restores my faith in companies that do the job efficiently, pleasantly, without claiming to be very busy. Well done all round. Oh, and we reckon we got a fairly good deal as well. Reviewed on: 16th September 2024

Was very good, would recommend to people and would u...

Was very good, would recommend to people and would use again if I was to buy a house again Reviewed on: 11th September 2024

The Best Customer Service!

The mortgage application process was super easy and simple to do, as we are first time buyers we were very nervous about this part of our home buying journey, but the team at Mansfield made everything as stress free as possible. I want to say a huge thank you especially to Michaela and Molly who where extremely kind and took the time to explain the process to us. Reviewed on: 11th September 2024

Excellent online service

Simple and easy experience transferring to new fixed rate mortgage. All done online, quick and straightforward to do. Thank you. Reviewed on: 7th September 2024

Highly recommend.

Highly recommend. The experience was smooth and profession couldnt be any better. Reviewed on: 5th September 2024

Friendly customer service.

Friendly customer service. Good contact about the change of rate Reviewed on: 2nd September 2024

Good friendly and helpful staff.

Good friendly and helpful staff. Reviewed on: 2nd September 2024

Fantastic service and support been with me all the way.

Fantastic service and support been with me all the way. Pleased with the product Reviewed on: 29th August 2024

It’s good to be able to speak to a human!

It’s good to be able to speak to a human! Reviewed on: 28th August 2024

Customer service are really good.but

Customer service are really good. We were on a RIO mortgage and now find ourselves on an SVR. Rates are eyewatering taking our monthly payment from September 2024 to nearly double what we were paying. Reviewed on: 28th August 2024

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