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Mansfield Building Society: Mortgages reviews

4.61
Based on 395 reviews, last reviewed 23rd Dec 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Great company and staff are very helpful Great company and staff are very helpful Reviewed on: 23rd December 2025
Christopher H's avatar
Christopher H

Latest lowest rating:

2

Changed their rate just before completion! Provided an initial rate that was good, which is why I picked Mansfield. They decided to bump the rate a few points just before completion making it n... Read more Reviewed on: 14th October 2025
Jacopo Gerini's avatar
Jacopo Gerini

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Mansfield Building Society Mortgages reviews (395)

Review of the Mansfield Building Society, Mortgages:

Easy and straightforward experience

5
Easy and straightforward experience Reviewed on: 29th April 2025

Mansfield have provided an excellent service

5
Mansfield have provided an excellent service at all times Reviewed on: 30th August 2025

Issue free, effective service.

5
There have not been any issues, when we needed an extension that was dealt with effectively Reviewed on: 22nd August 2025

Responsive and friendly customer services

5
Responsive and friendly customer services Reviewed on: 19th August 2025

Clear Options

5
Gave a good clear explanation of our options which made it easier to make a decision Reviewed on: 18th August 2025

Very helpful and responsive to any questions thought...

5
Very helpful and responsive to any questions thought the process Reviewed on: 15th August 2025

Customer Ser

4
Customer service is very good, always keep me updated and responsive Reviewed on: 12th August 2025

Great all round service and processes

5
Overall, everything ran really smoothly, however when I did encounter a couple of hicups the team at Mansfield were great and went over and above to get this sorted so that the application could continue. Reviewed on: 7th August 2025

The Helpful and Friendly Real People Building Society!

5
The ability to speak to a friendly and helpful real person is so pleasing. Reviewed on: 31st July 2025

Mr and Mrs B Hargreaves

5
I found it was easy to work with the team. Reviewed on: 31st July 2025

Mansfield are extremely professional and helpful

5
Mansfield are extremely professional and helpful Reviewed on: 30th July 2025

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