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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1382 reviews)

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4.65

Based on 1,382 reviews, last reviewed 16th Feb 2026

332% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

4

Prompt responses, friendly staff Prompt responses, friendly staff Reviewed on: 16th February 2026

Latest lowest rating:

1

Missing documents, documents with incorrect informat... Missing documents, documents with incorrect information, difficulty in getting through on phone, no facility to wait for a Mansfield B. Soc. employee ... Read more Reviewed on: 13th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1382)

Review of the Mansfield Building Society, Savings:

Contact, resolution and admin process very efficient.

Contacted The Mansfield 'Business Accounts Team' re- closing one account and transfering funds to another new account. Responsible Manager got back fairly quickly and was responsive / helpful to queries. Communication relating to necessary administration was forwarded to us and once submitted the setting up of the account was very efficient and timely. The only negative, and Mansfield is not the only provider not doing this, is that they had never let us know that there were better accounts available to us offering better rates of interest. Yes, it is our responsibility, but how about being an institution that is more proactive in this aspect. However, regarding our latest transaction - from initial contact to responsible Manager dealing and administrative processes - all were very efficient and helpful. Reviewed on: 23rd July 2024

Friendly & Knowledgeable Staff

Staff are always friendly and knowledgeable when I come into the branch. Reviewed on: 15th January 2026

Great care with Will Trust account

Efficient, careful and personable. Great service with our Will trust account. Reviewed on: 15th January 2026

It always took a long time to get through to speak w...

It always took a long time to get through to speak with someone for assistance. I dreaded ringing this building society whenever I required assistance. I will not return I don't think. Reviewed on: 15th January 2026

Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry to hear you've had difficulty contacting us, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026

Regular Saver opened via postal application

Regular Saver opened via postal application Reviewed on: 14th January 2026

Very satisfied with the service I have received from...

Very satisfied with the service I have received from the Nottingham Reviewed on: 14th January 2026

Very helpful when acting as power of attorney.

Very helpful when acting as power of attorney. Reviewed on: 14th January 2026

Superior experience

Superior experience with all their products, services & branches. Reviewed on: 14th January 2026

Mansfield BS - local and they care.

I have been a saver with Mansfield BS for a number of years = they offer exclusive loyalty products on occasions that I have also taken out in addition to my regular account. They have a local branch network, plus an online facility that is easy to use. Reviewed on: 14th January 2026

good interest rates, good contact when needed.

good interest rates, good contact when needed. I have been very happy with them and no need to change so far Reviewed on: 14th January 2026

A welcoming environment

Mansfield Building Society office is very welcoming plus the counter staff are always friendly, polite, professional & smartly dressed. Reviewed on: 14th January 2026

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