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Mansfield Building Society: Savings reviews

4.61
Based on 1,133 reviews, last reviewed 16th Dec 2025
6% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Friendly and polite people always ready to help inte... Friendly and polite people always ready to help interest rates are competitive. Only problem I have is paying tax on savings in past years Reviewed on: 16th December 2025
peter picton's avatar
peter picton

Latest lowest rating:

2

no title as restricting word count unnaceptable Rate competitiveness is always a factor in moving away but in my case it was the friction of the user experience ie withdrawals and time taken to act... Read more Reviewed on: 12th December 2025

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1133)

Review of the Mansfield Building Society, Savings:

Pleasant and efficient

5
Timely and effective communications and always courteous and friendly service. Good rates and attention to detail like pre paid envelopes. Reviewed on: 21st January 2025

Staff always very friendly and greet you as soon as...

5
Staff always very friendly and greet you as soon as you enter the branch. Offers very good advice. It is much better to invest in a local Building Society rather than a large impersonal one. Reviewed on: 12th December 2025

Went in the day before to ask the procedure for open...

5
Went in the day before to ask the procedure for opening an account. Was offered a form to take home or could do it there. Took form home and returned the following day. Took my ID's with me. They were able to open my account on the spot. Maybe, because I always go into town early. Reviewed on: 12th December 2025

Simplicity

5
All very simple to renew the investment and have interest paid by cheque Reviewed on: 12th December 2025

LENGTH OF TIME TAKEN TO SET UP TRUST DEPOSIT ACCOUNT

3
The biggest issue with setting up a Trust Deposit account was the length of time it took, especially the period between when the checks on the numerous sponsors and beneficiaries had completed and the account set up and ready to accept funds. Basically I had almost a quarter of a million pounds sat in another banks Trust current account that I could not transfer to the Mansfield and thus cost a lot in missed opportunity to earn interest Reviewed on: 12th December 2025

no title as restricting word count unnaceptable

2
Rate competitiveness is always a factor in moving away but in my case it was the friction of the user experience ie withdrawals and time taken to action and receive in my current account. Others providers are better. I expect same day ability Reviewed on: 12th December 2025

Good experience opening an account by post

4
Good experience opening an account by post Reviewed on: 12th December 2025

Staff are always friendly and helpful

5
Staff are always friendly and helpful Reviewed on: 11th December 2025

Archaic savings procedures

2
Online Bonus Regular Saver requires signed closure letter. Get your signature a bit different and you’ll then need to provide certified ID. All done by post, withdrawal as a cheque. Stuck in the dark ages and much poorer than most other excellent small building societies, a shame really. Reviewed on: 11th December 2025

Helpful staff

5
Helpful staff in opening savings accounts Reviewed on: 11th December 2025

All of the staff are lovely and know what they're do...

5
All of the staff are lovely and know what they're doing. Reviewed on: 11th December 2025

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