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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1155 reviews)

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4.61

Based on 1,155 reviews, last reviewed 11th Jan 2026

35% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

The staff were friendly and helpful and helped me pu... The staff were friendly and helpful and helped me put my money in the right place Reviewed on: 11th January 2026

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1155)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Archaic savings procedures

Online Bonus Regular Saver requires signed closure letter. Get your signature a bit different and you’ll then need to provide certified ID. All done by post, withdrawal as a cheque. Stuck in the dark ages and much poorer than most other excellent small building societies, a shame really. Reviewed on: 11th December 2025

Helpful staff

Helpful staff in opening savings accounts Reviewed on: 11th December 2025

All of the staff are lovely and know what they're do...

All of the staff are lovely and know what they're doing. Reviewed on: 11th December 2025

Excellent & professional service from start to finish!

Excellent and professional service from start to finish by a team that went out of their way to understand our needs and help us in every way they could - thank you very much indeed! Reviewed on: 11th December 2025

Fixed Rate Bond Renwal

Information received about the options available to me at the end of the previous fixed term were done about a month in advance, so plenty of time to read and understand before making my mind up. Reviewed on: 11th December 2025

Kirkby branch.

Easy. Rates ok. Opening hours a bit poor Reviewed on: 11th December 2025

Unable to proceed with review as I didn’t receive code

Unable to proceed with review as I didn’t receive code Reviewed on: 11th December 2025

nothing very exciting but it all worked

nothing very exciting but it all worked Reviewed on: 11th December 2025

Very efficient

Have opened a couple of accounts in the last year and everything was dealt with promptly and efficiently including the despatch of a paper application form for a postal only account. I have no printer. Reviewed on: 11th December 2025

In branch service review

Staff always friendly and extremely helpful. Reviewed on: 10th December 2025

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