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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.62 (1338 reviews)

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4.66

Based on 1,338 reviews, last reviewed 28th Jan 2026

350% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Supportive staff We needed to move some pension money and chose an online account but were unsure about it. The lady in the sutton in ashfield branch was most helpful ... Read more Reviewed on: 28th January 2026

Latest lowest rating:

1

Would not invest with them again. Lack of transparency. They accepted electronic transfers in but did not allow electronic transfers out. Very inconvenient. When they moved my account ... Read more Reviewed on: 21st January 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1338)

Review of the Mansfield Building Society, Savings:

Contact, resolution and admin process very efficient.

Contacted The Mansfield 'Business Accounts Team' re- closing one account and transfering funds to another new account. Responsible Manager got back fairly quickly and was responsive / helpful to queries. Communication relating to necessary administration was forwarded to us and once submitted the setting up of the account was very efficient and timely. The only negative, and Mansfield is not the only provider not doing this, is that they had never let us know that there were better accounts available to us offering better rates of interest. Yes, it is our responsibility, but how about being an institution that is more proactive in this aspect. However, regarding our latest transaction - from initial contact to responsible Manager dealing and administrative processes - all were very efficient and helpful. Reviewed on: 23rd July 2024

I was able to open a new savings account the same da...

I was able to open a new savings account the same day with a decent rate Reviewed on: 16th January 2026

outstanding

Could not have been more straightforward. I have banked with the Mansfield for a few years now. Never an issue. Reviewed on: 16th January 2026

Sneaky bonus that ends half way!

I opened a 24 month regular saver account. The interest rate included a bonus, but it only lasts for the first year, so it's one of those sneaky accounts where you have to remember to close it once the bonus rate ends otherwise you earn tuppence. Reviewed on: 16th January 2026

MBS experience has been excellent, however it’s disa...

MBS experience has been excellent, however it’s disappointing there is no app.. Reviewed on: 16th January 2026

Always easy

Everything I have wanted to do has been really easy. Interest rates always good too. Reviewed on: 16th January 2026

It operates in an excellent manner as a traditional...

It operates in an excellent manner as a traditional building society. Reviewed on: 15th January 2026

Friendly & Knowledgeable Staff

Staff are always friendly and knowledgeable when I come into the branch. Reviewed on: 15th January 2026

Great care with Will Trust account

Efficient, careful and personable. Great service with our Will trust account. Reviewed on: 15th January 2026

It always took a long time to get through to speak w...

It always took a long time to get through to speak with someone for assistance. I dreaded ringing this building society whenever I required assistance. I will not return I don't think. Reviewed on: 15th January 2026

Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry to hear you've had difficulty contacting us, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026

Regular Saver opened via postal application

Regular Saver opened via postal application Reviewed on: 14th January 2026

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