Write a review

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (828 reviews)

View other Mansfield Building Society products

4.47

Based on 828 reviews, last reviewed 18th Feb 2025

52% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

4

Very efficient LOCAL building society that is OPEN... Very efficient LOCAL building society that is OPEN for its many customers. Reviewed on: 18th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (828)

Review of the Mansfield Building Society, Savings:

Friendly and helpful staff..

Friendly and helpful staff. For myself I’m happy with the interest rates on my savings. Well done Reviewed on: 12th January 2025

Could do Better?

Having experienced excellent service in your branches since I have saved with you over quite a number of years I was disappointed if not annoyed that when I tried to ring your society on a couple of Mondays the response was always throughout the day that no one was available even though as I understand it that calls can be transferred to any one of your branches and your head office depts. Another point is the delay in sending out any relevant passbooks for new savings accounts. Reviewed on: 15th November 2024

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t met your expectations on this occasion. We are experiencing high demand at the moment and this is leading to our customer service levels not being at the standards that customers should expect. We are following up on all applications and requests, so please bear with us and thank you for your patience. In the meantime if you would like us to look into this further, please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this for you. Response date: 27th November 2024

Helpful and prompt advice

I contacted the Society on two occasions by telephone and also by email to clarify some points. I received a prompt response on each occasion in a friendly manner and was supplied with all the information I required. Thank you. Reviewed on: 15th November 2024

Good but a bit slow at getting back to me,

Good but a bit slow at getting back to me, Reviewed on: 15th November 2024

10 days ago I posted my cash isa passbook to Mansfie...

10 days ago I posted my cash isa passbook to Mansfield Building Society head office to be updated. - I am still waiting for it to be returned to me. Reviewed on: 15th November 2024

Been a member for 60 years and always had good exper...

Been a member for 60 years and always had good experience ,with savings and mortgage.Excellent helpful staff with good access to branches. Reviewed on: 15th November 2024

ISA account

Opened am ISA account very straightforward & quick. Reviewed on: 15th November 2024

Helpful approach from staff

Helpful approach from staff, particularly Tony Harrison the Savings Business Development Manager Reviewed on: 6th November 2024

Good interest rates for savers

I think that the interest rate at Mansfield Building Society are very good for savers. Reviewed on: 5th November 2024

Opening New Account

Given good advice regarding savings accounts. Reviewed on: 5th November 2024

Good, but watch the Bonus end dates.

Closed a/c as rate reduced at end of 12m bonus but have another Mansfield Bonus savings account. Reviewed on: 5th November 2024

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Club Lloyds Saver
from Lloyds Bank 4.25 from 54 reviews
Savings
from Bath Building Society 4.65 from 1880 reviews
Access Savings
from Virgin Money 3.91 from 105 reviews

There's still more to see!

Mansfield Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub