Smart Money People Logo
Go to business site
Share this page
Link copied

Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.60
Based on 1,135 reviews, last reviewed 24th Dec 2025
10% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

New Savings account Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we... Read more Reviewed on: 24th December 2025
David A's avatar
David A

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1135)

Review of the Mansfield Building Society, Savings:

Very efficient LOCAL building society that is OPEN...

4
Very efficient LOCAL building society that is OPEN for its many customers. Reviewed on: 18th February 2025
Robert M's avatar
Robert M

In branch service review

5
Friendly staff, easy to access for investing - would recommend strongly. Reviewed on: 10th November 2025

In branch service review

5
Very approachable. Friendly, efficient. Good explanation. Reviewed on: 10th November 2025

poor communication-long wait on 16 th October 2025 .

2
My Bond matured on 16 th October 2025 . I filled n the form , expressing my wishes (reinvest some and a cheque for the rest). I didn’t receive any confirmation that my pass book and form had been received.Then last Tuesday I had an email from MBS thanking me for reinvesting and asking How did we do?. At this point I had received no comms, no passbook and no cheque. On Friday 7th November I decided to visit the Mansfield branch. I was told that a cheque had been posted to me on 4th , and a suggestion was made that I wait till the following Monday , as it might come then. (Which it did). So in summary I’m disappointed with communication-and I think I should have had my cheque straight after the maturity date not today the 10th november Reviewed on: 10th November 2025
LS's avatar
LS

We are a charity and used Mansfield as a deposit for...

4
We are a charity and used Mansfield as a deposit for our funds raised. Not very often, about once or twice a year we would ask for information, such as the annual interest certificate for our account, a requirement for the accountants.. every time we or particularly me tried to interact with Mansfield, I had to jump through hoops to even be told MY national insurance number was wrong!! yet on other occasions - no problem. Things I asked for were never sent, letters I sent to Mansfield regarding change of address for myself, they say they never received.. Mansfield is just hard work. Reviewed on: 7th November 2025
Pamela T's avatar
Pamela T

no comments about mundane transaction

4
no comments about mundane transaction Reviewed on: 5th November 2025
Martin's avatar
Martin

Good customer service and interest rates.

5
Good customer service and interest rates. Reviewed on: 5th November 2025
sandra ramshaw's avatar
sandra ramshaw

A safe place to invest

5
I invested a large amount of money with Mansfield and so was a bit anxious about it's safety. The communication that was always provided by Mansfield staff meant that I was always reassured that I was dealing with a reputable organisation and that I had invested wisely. Reviewed on: 5th November 2025
Caroline 's avatar
Caroline

Staff where really helpful

5
Staff where really helpful when asking about an old isa and my options to transfer to another account Reviewed on: 4th November 2025
Jayne E's avatar
Jayne E

Mostly good.

4
Some of your systems are a bit outdated but the person I spoke with said they are being updated. what I do like is that there’s the minimum of contact with the customer, no oppressive marketing. Reviewed on: 4th November 2025
Anon's avatar
Anon

Easy to use the site and apply.

5
Easy to use the site and apply. Shame no app Reviewed on: 4th November 2025
Paul Barnes's avatar
Paul Barnes

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Mansfield Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill