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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1382 reviews)

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4.65

Based on 1,382 reviews, last reviewed 16th Feb 2026

340% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

4

Prompt responses, friendly staff Prompt responses, friendly staff Reviewed on: 16th February 2026

Latest lowest rating:

1

Missing documents, documents with incorrect informat... Missing documents, documents with incorrect information, difficulty in getting through on phone, no facility to wait for a Mansfield B. Soc. employee ... Read more Reviewed on: 13th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1382)

Review of the Mansfield Building Society, Savings:

Friendly and helpful staff..

Friendly and helpful staff. For myself I’m happy with the interest rates on my savings. Well done Reviewed on: 12th January 2025

New to Mansfield BS.

I was a new customer a few months ago and they were very good setting up an account for me and explaining what products were on offer. Since then if I go into branch I find the staff very helpful with any queries I might have. Reviewed on: 26th January 2026

Great building society

Friendly staff very helpful nothing is too much trouble very polite Reviewed on: 26th January 2026

Good Local People

Just good local people who care and show great customer service Reviewed on: 26th January 2026

A friendly experience.

A no hassle experience with support from friendly staff if needed. Reviewed on: 26th January 2026

Very kind and empathetic staff in the Chesterfield b...

Very kind and empathetic staff in the Chesterfield branch . Helped me open an account after a bereavement . They were extremely generous with their time and gave good advice . Thankyou . It was a very positive experience . Reviewed on: 26th January 2026

No problems just leave it to Mansfield

No problems just leave it to Mansfield Reviewed on: 26th January 2026

Phone support has always been excellent

Phone support has always been excellent Reviewed on: 26th January 2026

My 90 day tracker has done very well

My 90 day tracker has done very well in terms of interest. I like that you speak to a real person on the phone rather than an automated voice with numbers to press. The staff are always helpful, efficient and friendly . Reviewed on: 24th January 2026

Antiquated systems and processes.

Branch based accounts require filling out a lengthy paper form with information they already have if you're an existing member. They then say they'll aim to process within 3 working days! They have online but will your new account appear there as soon as created? No, you have to wait for Royal Mail to get a letter to you before you finally have an account number to deposit. You then have to manually apply to have it visible online. Withdrawing not easy either. Online for branch account? No, either post or in person. Free electronic payment? No, bad old paper cheque or a small amount of cash. Reviewed on: 23rd January 2026

Excellent Smaller Building Society

Personal service, very good rates, very friendly and efficient, thoroughly recommend. Reviewed on: 23rd January 2026

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