Smart Money People Logo

Mansfield Building Society: Savings reviews

4.65
Based on 1,417 reviews, last reviewed 6th Mar 2026
366% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

The Mansfield Building Society The Mansfield Building Society set up a Trust fund for me when no other financial institution wanted to do it.Lucinder Anderson went the extra mile to... Read more Reviewed on: 6th March 2026
Philip Edge's avatar
Philip Edge

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1417)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
Mansfield Building Society Logo
Mansfield Building Society

Bridie O'Shea is a breath of fresh air.

5
Bridie O'Shea is a breath of fresh air. she is an asset to the company; extremely helpful and professional in her dealings. the only reason we are leaving is to attract a better interest rate and terms. it is a pity Mansfield could not offer a comparable product otherwise we would have stayed with Mansfield.if in the future Mansfield did, we would be back. Reviewed on: 21st June 2024

Beth was excellent and a credit to your business

5
Beth was excellent and a credit to your business Reviewed on: 18th June 2024

Service fine but rates now better elsewhere

4
Service fine but rates now better elsewhere Reviewed on: 8th June 2024

Always a nice welcome good customer service .

5
Always a nice welcome good customer service . Reviewed on: 7th June 2024

Easy to set up despite not being close enough to cal...

5
Easy to set up despite not being close enough to call in. Reviewed on: 7th June 2024

Information on new accounts & interest rates.

5
Gave us information on new accounts & interest rates to enable us to choose the right account. Answered our questions clearly Reviewed on: 14th May 2024

New Account Opening

5
It was straight forward opening our new account. We received excellent support from your Savings Business Development Manager, Tony Harrison. Reviewed on: 6th May 2024

Thanks to MBS.

4
Nice people who have always been very helpful whenever we've visited the branch in Sutton in Ashfield. Reviewed on: 1st May 2024

My experience for more than Half a Century.

5
Excellent, very friendly staff and treat you as an individual. Reviewed on: 1st May 2024

Staff very friendly

5
Friendly and helpful staff they explained throughly what was needed and helped fill out the form Reviewed on: 1st May 2024

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Mansfield Building Society?

    View all products