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Marsden Building Society: Mortgages reviews

4.67
Based on 116 reviews, last reviewed 13th Jun 2025
85% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Prompt and efficient service. Prompt and efficient service. Competitive rates. Reviewed on: 3rd June 2025
David W's avatar
David W

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023
Emma's avatar
Emma

About this product

Marsden Building Society Mortgages reviews (116)

Review of the Marsden Building Society, Mortgages:

Straightforward and efficient

5
Faultless convenient process to arrange new mortgage. Helpful staff, timely reply to emails. Reviewed on: 16th March 2023

Excellent overall!

5
They provide an excellent service for retired couples who need a small mortgage. Thank you Marsden! Reviewed on: 27th January 2025

Expat buy to let mortgages

5
Arranging an expat buy to let mortgage and then remortgaging after the initial fixed period was made easier by the team at Marsden, would highly recommend them. They have been responsive to emails ( as the time difference was 8 hours for much of the year) and proactive when needed. Reviewed on: 27th January 2025

Extremely helpful

5
Extremely helpful and continues to be informative and easy to understand. Reviewed on: 27th January 2025

4.% discount with Marsden!

5
We’ve had two mortgages with Marsden for many years. Their customer service guided us through re-mortgaging 3 times each time lending us at the best possible rate. Currently we’re on fixed rates, with 4% discount, of only 5..19%! Say no more. Reviewed on: 27th January 2025

Borrowed money for car purchase and received cheques...

5
Borrowed money for car purchase and received cheques within days.Proffesional service throughout . Reviewed on: 27th January 2025

Marsden are the best!

5
I live in France and they have been super helping me with my buys to lets in the UK! So efficient! Reviewed on: 27th January 2025

Professional Honest Service Great Support

5
Professional honest service with great support from the outset. Really easy to deal with just make sure you have all you papers in order and you will fly through. Reviewed on: 27th January 2025

Marsden has been a great expat BTL lender overall.

5
Marsden has been a great expat BTL lender overall. Excellent customer service with prompt and comprehensive responses. The only upgrade that is urgently needed is online access to mortgage accounts. Reviewed on: 7th January 2025

Building confidence

5
Polite very professionals and easy to work with . Consistency inspire confidence. Reviewed on: 5th November 2024

No worries

4
No worries all sorted in fare time. Reviewed on: 30th October 2024

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