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Marsden Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.65 (132 reviews)

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4.64

Based on 132 reviews, last reviewed 3rd Feb 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Everything about our experience has been excellent a... Everything about our experience has been excellent and straightforward and cannot fault it in any way. Reviewed on: 3rd February 2026

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026

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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

Marsden Building Society Mortgages reviews (132)

Review of the Marsden Building Society, Mortgages:

Mortgage review

Personal attention when making a phone call. Being a mortgage advisor service is key and i happen to have my own mortgage in retirement Reviewed on: 30th April 2021

Amazingly personal experience from start to finish o...

Amazingly personal experience from start to finish of applying for and then renewing mortgage products. Extremely rare in this age of automation. I spoke to and corresponded with individuals at every step who made things easy and accessible. made me feel like I was being personally supported. Reviewed on: 28th January 2025

Brilliant.

Brilliant. As an overseas customer these guys have been brilliant in sorting new mortgage products. Reviewed on: 27th January 2025

Mortgage application was agreed quickly.

Mortgage application was agreed quickly. Since taking out the mortgage 3 years ago I can always get through quickly to the right person and he /she has always been able to help me. Reviewed on: 27th January 2025

Fantastic mortgage provider and amazing team.

Fantastic mortgage provider and amazing team. Reviewed on: 27th January 2025

Knowledgeable and supportive people who provide outs...

Knowledgeable and supportive people who provide outstanding products that meet my needs Reviewed on: 27th January 2025

The underwriting team is very fast and responsive, a...

The underwriting team is very fast and responsive, always providing clarity on exactly what is required to progress to offer stage Reviewed on: 27th January 2025

Excellent overall!

They provide an excellent service for retired couples who need a small mortgage. Thank you Marsden! Reviewed on: 27th January 2025

Expat buy to let mortgages

Arranging an expat buy to let mortgage and then remortgaging after the initial fixed period was made easier by the team at Marsden, would highly recommend them. They have been responsive to emails ( as the time difference was 8 hours for much of the year) and proactive when needed. Reviewed on: 27th January 2025

Extremely helpful

Extremely helpful and continues to be informative and easy to understand. Reviewed on: 27th January 2025

4.% discount with Marsden!

We’ve had two mortgages with Marsden for many years. Their customer service guided us through re-mortgaging 3 times each time lending us at the best possible rate. Currently we’re on fixed rates, with 4% discount, of only 5..19%! Say no more. Reviewed on: 27th January 2025

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