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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10558 reviews)

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4.88

Based on 10,558 reviews, last reviewed 9th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

I been a victim of a fraud transaction from a fraud... I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let... Read more Reviewed on: 9th November 2024

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

It Just Works!

I love Metro Bank because things work as expected. Faster Payments are instant - which can't be said for some other banks - and I can see pending transactions in my online account, so as soon as I have used my debit card I can see the transaction. The staff in store are very friendly and helpful as are the staff at the end of the telephone. All as it should be, but often isn't elsewhere. Reviewed on: 11th April 2021

Great bank .

Great bank . Good service for customers Reviewed on: 10th February 2024

Brilliant bank.

Me and my two daughter use your bank. We have had to deal with a few problems, however the problems are quickly dealt with after I visit my local store. Friendly staff and always able to help Reviewed on: 1st February 2024

Fraudulent Bank.

Let fraud happen to my dead mothers account. When you make purchases on your own card they block it. Worst bank in existence. Reviewed on: 24th January 2024

Still waiting....6 weeks later!!

After reading their advertising stating that you could open an account in 10 minutes, I went to my local branch to open a current account. I was met by a member of staff and went through the process by showing my ID, stating that I've lived at the same address for 39 years and have an ''Excellent' credit score according to the credit score companies. There was something which prevented me from opening the account there and then apparently. She told me that the bank would get in touch with me by phone or email within 7-10 days. The following week I called into the branch again only to be told that sometimes there is a delay in contacting me. Now it's 6weeks later and still no contact from them. In the meantime I went to Santander and opened an account with them which was completely open within a week! Reviewed on: 3rd December 2023

Bad customer services

New account received my salary next think my account restricted Reviewed on: 14th November 2023

incompetent ass wipe

it took me 45 minutes to deposit a cheque because the cashier had no idea what they were doing Reviewed on: 23rd August 2023

Not allowed my own money

My bank account has been blocked for the last 3 weeks and cannot or even allowed to get my own money out. Supplied the evidence for where the money came from but still no good . Make sure you have other access to funds or you will become very stuck using metro bank. Do not use Reviewed on: 17th August 2023

Closing my accounts for no reason

Been banking with them for over a year, just received an email saying they are closing my accounts and take my money out. No reason given when I called, the girl just said "yes they do this sometimes with no reason given". I've never experienced this in my life. Reviewed on: 2nd August 2023

Incompetent

Daughter had a suspicious transaction flagged on her account to the point they blocked her card but still released payment 2 days later and refuse to refund saying although the transaction was flagged it wasn't illegal Reviewed on: 27th July 2023

Great bank

Very happy with this bank, nothing is too much trouble for the staff, always happy to help Reviewed on: 21st July 2023

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