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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Fast services

Staff's are welcome and friendly, very good customer service. Reviewed on: 10th March 2023

Absolutely fine

I like because is open Sundays and many more things Reviewed on: 10th March 2023

Excellent customer service

Fantastic customer service and always ready to help with customer needs Reviewed on: 10th March 2023

Amazing

Their is nothing really I can say. But I will do so anyway. Metro Bank is a bank that provides amazing customer service in the branches I've been to. The current account system is fast and easier to understand than most banking. Metro is overall amazing and I would and have recommended it to family and friends. Reviewed on: 10th March 2023

You are number one

Excellent customer service In any branch where are was Reviewed on: 10th March 2023

Refreshing!

Everything to open our account was done in branch, no waiting for cards etc to come via post! Reviewed on: 10th March 2023

Good service and easy to use all app

The customer service is very helpful Reviewed on: 10th March 2023

Excellenet banking service.

very good service,I have a current account account and my wages go there,the staff are very nice,helpful and polite. Reviewed on: 10th March 2023

Simple and easy and always a real person we can speak to.

Branches are well located. customer service is a real person not a bot Staff always on hand to help Reviewed on: 10th March 2023

Great service and knowledgeable on products

We have always been offered great customer service advice and patient with every transaction we have had to ask about wether face to face or over the phone Reviewed on: 10th March 2023

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