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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Same day card printing

5
The one thing that stood out to me when applying for my account in store was when the colleague said they started printing my card! I wasn’t expecting to have that amazing service in store, I was willing to wait the standard 3-5 working days but to have that chance to have the card the same day as account open was great! Reviewed on: 10th March 2023

Very fair and always supportive

5
Since banking with Metro Bank I have had few problems. I enjoy the long hours that their contact centres are open. Also I have had two frauds against me and have found them to be very fair when dealing with these incidents. Reviewed on: 10th March 2023

the best bank

5
have an account in this bank and it is very good. They take good care of you when you go and they help you with everything. I recommend it Reviewed on: 10th March 2023

kind & helpful staff

5
Extremely helpful and informative staff Reviewed on: 10th March 2023

Amazing Bank

5
Registration - friendly, polite staff Easy to use app Works abroad without extra fees as a student studying abroad from the uk works out amazing Reviewed on: 10th March 2023

Efficiency with consistency

4
Friend quick and polite with a warm welcome Reviewed on: 10th March 2023

Excellent customer service

5
Whenever I visited my local branch, always received professional service. Reviewed on: 10th March 2023

Uncompromising

5
Felt more like a local bank than I've felt since the 1980s Reviewed on: 10th March 2023

Great service

5
Great service quick helpful and instant cards. Reviewed on: 10th March 2023

Customer service

5
When I went to the bank for queries about my current account and some extra benefits, they helped me with a lot of information. Great experience Reviewed on: 10th March 2023

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