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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Excellent Bank

Metro is an excellent bank, so easy to use - no fuss no bother. Highly recommended Reviewed on: 10th March 2023

Brilliant all round

Brilliant bank so easy to use and so helpful would reckoner to everyone Reviewed on: 10th March 2023

Good bank to be with

Any issues I have , the bank sorted out as soon as possible Reviewed on: 10th March 2023

Best bank ever

The staff are polite happy to help and knowledgeable. They will do their best to help you and the app is fabulous too. Reviewed on: 10th March 2023

Great bank never had any issues with them.

Great bank great customer service and support. Would highly recommend them to anyone. One of the best banks I had in a long time. Thank you. Reviewed on: 10th March 2023

Good service

Very professional and friendly we went to Epsom branch me and my girlfriend were happy overall Reviewed on: 10th March 2023

Fast paced

I love how any issues i have get fixed straight away, would definitely recommend people switching to metrobank Reviewed on: 10th March 2023

So easy to use and accessible

I was recommended to use Metro Bank and once the account had been set up everything has been plain sailing. Easy to understand online access and contact with the branch as and when I need it. The branch itself is open at hours that suit the customer and not the bank and the office itself is clean, welcoming and comfortable. Staff are always welcoming and helpful. Reviewed on: 10th March 2023

The Jesus Bank

If Jesus Christ returned to the earth. This is where he would bank. I’m not even sure if he’s have any money, but for damn sure he’d bank with these guys. Open 7 days a week (I’m guessing he will be busy on a Sunday) , open late. Honest, reliable and easy to deal with. Reviewed on: 10th March 2023

Great customer service, super helpful staff and opening hours of bank fits in with working hours

Staff are always polite and helpful, knowledgeable and respectful. Reviewed on: 10th March 2023

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