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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Helo metro

I am glad to have a metro bank and everytime they respond to customer verifications in a proper manner and i love it. Reviewed on: 10th March 2023

Only Bank worth using

I once had my purse stolen whilst commuting in London, I walked into a Metro Bank branch and explained how I was now stranded with no cash and card. The team made me tea, sat me down and supported me and within 10 minutes had printed me a new card. They offered to call someone and get me a taxi. I recommended this bank to everyone; they came through when I needed it the most and I’m forever grateful for their customer service that goes beyond any other bank. Reviewed on: 10th March 2023

Great banking

I'm happy to have my account in Metro bank. Nice staff in bank branch, very helpful and quick service. Reviewed on: 10th March 2023

Great bank and very helpful when needed.

Since joining Metro Bank, customer service has been great, not only that the banking system online is the best I've yet used and so easy but yet secure. Reviewed on: 10th March 2023

Great help with getting account up and running and helping young people understand there banking

Great experience so far great works with good customer service beast bank to go and get set up I would say Reviewed on: 10th March 2023

kind and gentle to customers

They are really kind to customers and make us comfortable and get things done fast. The most superb fact is that they are available 7 days a week. Reviewed on: 10th March 2023

Flexible and reliable

Never have any issues with them. Always on the ball to help get my problems sorted in no time! Reviewed on: 10th March 2023

Best Bank

Like banking used to be back in the day. Everything is made so simple. Everybody knows their job. Everything works like clockwork. Reviewed on: 10th March 2023

Very fast and easy

Since I opened de account with Metro I never had any problems. They do the work in the same day! Reviewed on: 10th March 2023

Great flexible hours

Flexible hours and more in store services Reviewed on: 10th March 2023

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