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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

metro bank best

5
been with them since i was 15 and i’m now 26, never had any issues with them. perfect bank. Reviewed on: 10th March 2023

The bank for the people

5
I consider metro bank a bank for the people from all sorts of life and the service they give is none to other but sufficient and I gladly recommend them to anyone. Reviewed on: 10th March 2023

Excellent service

5
I've held a current account with Metrobank for many years. It's so convenient to use branches as they have extended opening hours at a time when so many other banks are constantly closing branches. The staff are always friendly and professional and I've bever had to queue for 20mins plus as in other bank branches. Reviewed on: 10th March 2023

Very good

5
Wen i go to bank quick n helpfull Reviewed on: 10th March 2023

Amazing bank and amazing staff. High Wycombe Branch is amazing

5
AmaZing branch (high Wycombe branch). Great staff Reviewed on: 10th March 2023

Best bank!

5
Can go in to ask questions anytime without an appointment Reviewed on: 10th March 2023

Expectational standard

5
100% great customer service and always welcoming and friendly staff Reviewed on: 10th March 2023

Amazing customer service

5
Metro bank is one of the best leading banks in the UK in my eyes beating all others with customer service and how they make every customer feel special Reviewed on: 10th March 2023

Good experiences overall

3
I usually have a good experience when I visit the bank and their interest rates are really good. However, there is always a massive queue as their branches are always understaffed and the staff in them don't seem to be trained properly as it takes them ages to do simple tasks like printing a new card. Reviewed on: 10th March 2023

Long term customer

5
Joined metro for business banking and subsequently moved my personal accounts here too. Excellent service every single time we interact. Beats every other UK bank hands-down. Reviewed on: 10th March 2023

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