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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank to be with

4
I’ve been with metro bank for a number of years now I am honestly happy with it. They had all the features Monzo had before Monzo became so established. Only downside is that a lot of budgeting and credit score apps don’t connect with metro but not sure if that’s a metro issue or those app Reviewed on: 10th March 2023

Metro bank staffed offers the best customer service ever

5
They are always available when I call them any issues they are able to solve within 24hours Reviewed on: 10th March 2023

Great and Quick service

5
Great to hear that metro bank has the facility to pay abroad or in european countries with just one touch or swipe. No need to take more cash for that country. Easy and manageble. Reviewed on: 10th March 2023

Professional and fast service

5
Staff of metrobank is always professional and you’ll feel valued. They also provide fast service. No long waiting in their branches and a staff will always approach you to offer assistance. Reviewed on: 10th March 2023

Excellent

5
Excellent staff who were exceptionally helpful when I opened my kids young saver account and for having my own account too. I forgot the staff's, a lady and a gentleman,names but they are in Wimbledon branch Reviewed on: 10th March 2023

Cool

5
One of the best ever bank I have ever use and I love so much to I really appreciate it and enjoyed it Reviewed on: 10th March 2023

Easy, helpful and convenient

5
I love Metro Bank because whenever I have a query or need to do something they are there literally haha opened at such convenient times as a person that works 9-5:30pm it makes my life easier and the staff are always helpful in all the different branches I have visited anything I need to do feels easy :) Reviewed on: 10th March 2023

Safe

5
Very easy to manage my money and Very safe Reviewed on: 10th March 2023

Convenience for the needy

5
While it is rare that I need to visit my bank branch the fact that Metro Bank keep their branches open far longer than any other bank is a huge benefit as not only am I disabled and on a mobility scooter (big doors are good too) but I need dialysis treatment in hospital three times a week so other banks are closed by the time my treatment is done. Reviewed on: 10th March 2023

Free promotor of Metrobank

5
Metrobank made my forgetful life so much easier. I am constantly raving about the big difference it makes to my life and how for the first time in my life. I am relying and have full faith in my bank. Reviewed on: 10th March 2023

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