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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Always a great experience

Staff are always so friendly and helpful, and I always walk away satisfied! Reviewed on: 10th March 2023

Good bank

A very good bank with stunning customer service Reviewed on: 10th March 2023

Help where it is needed

Brilliant company to deal with on every respect Reviewed on: 10th March 2023

Cool

App is easy to use and i like it Reviewed on: 10th March 2023

Teodor Dimitrov

Im really happy with the service from this bank! Really quick and always friendly staff… Reviewed on: 10th March 2023

Great bank

Helpfull staff sort problems out quickly and efficiently open 7 days a week Reviewed on: 10th March 2023

Hassle Free Banking

I love Metro Bank! Stores are open 7 days a week, from early morning until later evening so no problem to pop in-store before or after work or at weekends Staff are extremely helpful & friendly & your never left waiting to see someone Best thing ever! No lengthy waiting for new cards to be delivered by post, you can get a new one in-store same day, fabulous! Online banking is easy to navigate & efficient, with security extras for online purchases too When you call Metro Bank for assistance there's no lengthy hanging on the phone to speak to someone, this service is quick & the customer service staff are knowledgeable, understanding & more than willing to help with your inquiry Lastly initially opening an account online with Metro Bank is so simple, providing you have all the documents required & can upload them. It's quick, straightforward & 100% secure Great bank Reviewed on: 10th March 2023

Best Bank in England

Love Metro everybody is so warm and welcoming and the staff in Chelmsford can't do enough for you when you visit! Hopefully you win Reviewed on: 10th March 2023

Smooth, quick and painless

One of the most reliable experiences! Opening my account was smooth, quick and painless unlike other Banking experiences I’ve had. Reviewed on: 10th March 2023

People-people banking

Completely different bank compared to the other high street banks. Love to see traditional banking values with the digital approach needed for the modern day to day banking Reviewed on: 10th March 2023

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