Smart Money People Logo

Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Customer Service

5
Good bank always there to help if anything is wrong. Reviewed on: 10th March 2023

No-one is better

5
Best bank out there. Very safe and very reliable. Always recommend to friends and family. Reviewed on: 10th March 2023

Friendly accessibility wit professionalism.

5
Easy access to professional friendly staff. Good fraud division and app is easy to use. Reviewed on: 10th March 2023

Amazing service

5
Great help setting the account an sorting everything out. Friendly and super efficient. Really happy I joined Reviewed on: 10th March 2023

Customer service

5
Very good customer service, I was assisted by one of the staff for the metro app bank and they guided me step by step. Reviewed on: 10th March 2023

Efficient

5
Metro Bank are very quick with dealing with problems and answering any questions you have. The most time i’ve had to spend on a problem was 15 minutes! The team in Sutton are clearly very well trained and that’s why i vote for Metro Bank Reviewed on: 10th March 2023

Best bank in the UK

4
Offers various service and they are done as quick as possible. They care about their customers security. Reviewed on: 10th March 2023

Easy access

5
I really like how easy is to open the account and use the facilities of the bank Reviewed on: 10th March 2023

Good service

5
Good service, open till late, takes 10 minutes to print a new card Reviewed on: 10th March 2023

Simple and great

5
Can use my card anywhere without any stress or worry, if I need a new one I can get it same day! Amazing Reviewed on: 10th March 2023