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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing

Great service in store. Staff are friendly and helpful would recommend Reviewed on: 10th March 2023

Bank of high standards

A bank with good customer support The staff of the bank are welcoming everyone with a smile I didn’t see long line The staff wearing a nice professional attire No costumer is avoided Reviewed on: 10th March 2023

Helpful and reliable banking

Metro is quite helpful in considering the busy lifestyles of its customers. Longer opening hours and days making it easier for customers to walk in to branch at their convenience Reviewed on: 10th March 2023

Customer Service

Good bank always there to help if anything is wrong. Reviewed on: 10th March 2023

No-one is better

Best bank out there. Very safe and very reliable. Always recommend to friends and family. Reviewed on: 10th March 2023

Friendly accessibility wit professionalism.

Easy access to professional friendly staff. Good fraud division and app is easy to use. Reviewed on: 10th March 2023

Amazing service

Great help setting the account an sorting everything out. Friendly and super efficient. Really happy I joined Reviewed on: 10th March 2023

Customer service

Very good customer service, I was assisted by one of the staff for the metro app bank and they guided me step by step. Reviewed on: 10th March 2023

Efficient

Metro Bank are very quick with dealing with problems and answering any questions you have. The most time i’ve had to spend on a problem was 15 minutes! The team in Sutton are clearly very well trained and that’s why i vote for Metro Bank Reviewed on: 10th March 2023

Best bank in the UK

Offers various service and they are done as quick as possible. They care about their customers security. Reviewed on: 10th March 2023

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