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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank

Always good and attentive service Reviewed on: 10th March 2023

Everything for easy and happy customers service

Everything for easy and happy customers service Reviewed on: 10th March 2023

Great Bank

Easy banking and very friendly staff . Nothing is trouble . Reviewed on: 10th March 2023

Easy quick and fast

Been good over the years , been happy Reviewed on: 10th March 2023

They are very good

I’ve been with them for nearly 19 years and they are quite good Reviewed on: 10th March 2023

Always a pleasure being in the Metro Bank

Every member of staff is really friendly, they always smile, they're efficient and knowledgeable. I don't have to make an appointment to ask simple questions, they're always able to help at the time (unlike the other bank I have an account with)! Reviewed on: 10th March 2023

Best Bank ever

Excellent customer service and no long waiting to get through to the bank Reviewed on: 10th March 2023

Easy and helpful

Easy and helpful alwase help if they can and open when you want. Reviewed on: 10th March 2023

Top bank

Very well run bank yhe customer service is second to none and all the staff I've encountered are extremely helpful b Reviewed on: 10th March 2023

Accessibly and rapid

Always quick to help, user friendly Reviewed on: 10th March 2023

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