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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

love metro bank!

5
set up in such an easy way, and managing your account is hassle-free Reviewed on: 10th March 2023

happy customer 100%

5
You can access banking facilities 7days a week and after hours . Very convenient Reviewed on: 10th March 2023

Very good

4
Excellent customer service and very helpful colleagues Reviewed on: 10th March 2023

SERVICE

5
TOP N BEST SERVICE AT ALL TIME I GONE TO BANK. FRIENDLY STAFF Reviewed on: 10th March 2023

Metro Bank is awesome!

5
Great Customer Service, always there when you need them at the branches in terms of opening hours. Reviewed on: 10th March 2023

Could not be happier with Metro

5
From start to finish the set up was easy and pleasant. My daughter loves saving her coins for the coin machine and it has become a monthly trip to cash them in. Great service. Very happy Reviewed on: 10th March 2023

Very good service

5
All very good you need a new card you go to the bank and get one no waiting 10 days for postage Reviewed on: 10th March 2023

I have an account with metro bank and never had a problem in any way always helpful

5
customer service is very good and helpful best part is I got my card in under 20 mins with my account being made Reviewed on: 10th March 2023

Great service

5
Great service and very friendly and understanding staff. Reviewed on: 10th March 2023

Efficient and Morden

5
I would like to write this review to congratulate the efficient in Morden Service of this institution The services are always fast and well done, I felt well welcoming from the staff all along waitings times always brief. Out of example I had my card with physical damage and they replace In the last than one hour this is remarkable efficient. Really happy with the service as a whole and as Bank institution. My seriously, Fernando Alegria Reviewed on: 10th March 2023

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