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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good services

Good services, deal with issues sensitively Good and polite staff goes out of their ways to help. Waiting need to be delt with urgently. Reviewed on: 10th March 2023

one of the most serious and available 7 days a week

A year or so with this bank and no problem Reviewed on: 10th March 2023

Great bank

Quick, easy and friendly and very knowledgeable Reviewed on: 10th March 2023

Super Awesome services

A very easy and helpful environment super nice people working and overall great experience Reviewed on: 10th March 2023

Convenient, most trustworthy bank

I’ve been banking with Metro for over 5 years now and wow they have been nothing but amazing! Anytime of day there is assistance, their app is extremely user friendly and their branches are very polite, smart and bouji. They make you feel very important. Their security is a1, I have managed to convert 3 people I know to join metro and they all vouch the same. We love metro! Reviewed on: 10th March 2023

Convenient

The opening hours of Metro bank make it a really convenient bank to use. Reviewed on: 10th March 2023

Good customer services

Very friendly services from the staff they always helpful Reviewed on: 10th March 2023

No problem nice and easy

Every thing is straight forward and easy Reviewed on: 10th March 2023

Like your customer support. Very high!

I'm glad I am your client for over 3 years. Good experience! Reviewed on: 10th March 2023

Excellent customer service

Driver through concept is excellent, I hadn't seen this kind of service in my life. Reviewed on: 10th March 2023

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