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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

They are always nice to help

Anytime I had a problem they sort it out promptly. Never felt I m bothering them Reviewed on: 10th March 2023

Amazing

Fantastic bank Fantastic customer service! Reviewed on: 10th March 2023

The Best

The best bank ! I have account from 3 years ago and never i don’t have problem ! I reccomend this bank for everyone Reviewed on: 10th March 2023

Very efficient

Card printed out same day, efficient service, easy to use online banking, strong security, great customer service. Reviewed on: 10th March 2023

Good service

It's always good to know that the branches are open also on Sunday! Reviewed on: 10th March 2023

Fantastic!

So easy to do and switching was the best decision I could have made. Reviewed on: 10th March 2023

Efficient and helpful

After I had issues with setting up a direct debit (due to u der 16 account) I went into the bank to find out why. The staff there were extremely polite and helped me get a new current account set up and useable quickly while also making sure I understood what was happening. Overall they worked extremely efficiently as I was there longer than an hour and just showed respect and professionalism. Reviewed on: 10th March 2023

Great customer service, easy banking

Metro customer service is always accessible and everything with them has been easy. Reviewed on: 10th March 2023

Gurdip

It’s really good bank because this is open all week I’m very happy Reviewed on: 10th March 2023

Honest review

Wonderful staff. Friendly. Amazing survice. Online system goes down frequently Reviewed on: 10th March 2023

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