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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing service

So quick to open an account, helpful staff, and easy to access the branches. Reviewed on: 23rd March 2022

Outstanding

The best bank in the hole world never heard of a bank to be open 7 days a week even bank holidays love it and even you can go into a store and get a new card if you need and love it they allow dogs show they care about them just a little few things you need more stores and Machines so that you can pay cash into your account yourself Reviewed on: 17th March 2022

The best there is

Simple, transparent and bloody amazing service. Reviewed on: 12th March 2022

Awesome in every way

Easy to use and never disappoints Reviewed on: 12th March 2022

excellent good superb

i am happy and proud to bank with metro bank it's a good service no issues i find it great to bank with metro bank Reviewed on: 12th March 2022

Most excellent

Most excellent customer staff mojo all I miss is the lollypops is the reason I joined the bank Reviewed on: 11th March 2022

Wonderful

Friendly, genuine, local service from real people. No redirection to machines or call centres hundreds of miles away. The other banks should learn from Metro Bank! Reviewed on: 11th March 2022

Service in store is impeccable.

Store service is excellent. App is great too. Would be good to add the ability to reset your online banking password without calling/going in to store, as it is very complicated to do without store/call centre. Reviewed on: 11th March 2022

Amazing service, best bank on the high street.

Best on the high street, always great service especially in romford! All of my family bank here now. Reviewed on: 11th March 2022

Top Account

Their service is second to none! Well Done metro Reviewed on: 11th March 2022

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