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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (268 reviews)

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4.82

Based on 267 reviews, last reviewed 19th Feb 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

informative and helpful. Anita was informative and helpful. Explained everything clearly and helped guide me to what’s best for us Reviewed on: 19th February 2026

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025

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About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Monmouthshire Building Society Mortgages reviews (267)

Review of the Monmouthshire Building Society, Mortgages:

Jahsua knew everything about the mortgage applicatio...

Jahsua knew everything about the mortgage application and very knowledgable, helpful and understanding. Reviewed on: 7th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joshua. Response date: 7th February 2025

They stand a loan

Friendly and efficient to deal with, they offer the personal touch and treat each application on its merits. Reviewed on: 12th November 2019

Amazing

We struggled to get a mortgage for our first house until Monmouthshire accepted us, we’re forever grateful Reviewed on: 12th November 2019

Fantastic service

We took out a holiday let mortgage and the service we received - particularly from Marli - was first class! Reviewed on: 12th November 2019

no hassle mortage

couldnt be easier. fully recommend the Monmouthshire Reviewed on: 12th November 2019

Great, friendly Building Society

A good small building society offering very competitive rates and great customer service. Reviewed on: 12th November 2019

Good deals and friendly professional service

I have a couple of mortgages with the Monmouthshire. They are easy to deal with and at the end of my rate I was delighted that they extended a new rate that was as good for me as to new customers. I've been really impressed by the good service that they offer. Reviewed on: 12th November 2019

Fantastic products and service

I've had a great service and competitive mortgage products through the Monmouthshire Building Society for over 20 years. They have always given me a professional and friendly service. Have always and will always continue to recommend them. Reviewed on: 12th November 2019

Brilliant Service

Portishead branch has the friendliest staff. Really helpful with savings advice Reviewed on: 12th November 2019

Outstanding lender for local people

Monmouthshire Building Society continues to offer extremely competitive mortgage deals and re-mortgaging is the most simple and hassle-free experience. I recommend Monmouthshire to all my friends and colleagues. No need to look any further for a great deal. Reviewed on: 12th November 2019

Flexible approach, fast and efficient service and friendly/courteous staff.

I am recently retired and wanted a second mortgage as a future investment and to allow me to purchase a new property and rent out my other property. The Monmouthshire were the most flexible and accommodating company and a pleasure to deal with. Reviewed on: 12th November 2019

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