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Monmouthshire Building Society: Savings reviews

4.86
Based on 2,930 reviews, last reviewed 17th Feb 2026
73% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026
Vernon O's avatar
Vernon O

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2930)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
I like the passbooks. I would like to be able to pay in using a bank card. Reviewed on: 21st November 2025

In branch service review

5
Personal contact, Local office,. Reviewed on: 19th November 2025

In branch service review

5
It's a Local branched and its easy to park. Its not far from my house. Reviewed on: 19th November 2025

In branch service review

5
All members of staff are lovely and very professional. Reviewed on: 19th November 2025

In branch service review

5
Being able to come into a local branch is very good. Staff are available to explain things. Reviewed on: 19th November 2025

In branch service review

5
Excellent service by Emma. Were made welcome and given good advice. Very good. Reviewed on: 19th November 2025

In branch service review

5
Customer consultant, Emma gave me excellent service. She explained everything clearly and made me feel confident and comfortable. Reviewed on: 19th November 2025

Great service in Chepstow branch.

5
Great service in Chepstow branch. Always happy to help in there and answer any queries. Reviewed on: 19th November 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to the Chepstow branch! Response date: 19th November 2025
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Monmouthshire Building Society

In branch service review

5
Efficient friendly service. Good opening hours. Wide range of products. Reviewed on: 17th November 2025

In branch service review

5
The friendly but professional attitude. Efficient, too Sarah was particularly helpful and efficient. Reviewed on: 17th November 2025

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