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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Excellent customer service. Can contact the branch by telephone. Reviewed on: 4th April 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
The relaxed atmosphere, friendly staff and great customer service. Reviewed on: 4th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

4
Near the bus station. Always welcoming staff, staff helpful. Reviewed on: 4th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Easily accessible. Polite staff. Reviewed on: 4th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
An overall nice atmosphere and pleasant staff. Staff very helpful. Reviewed on: 4th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Pleasant staff (Anthony) and others. Dealt with promptly and efficiently. The Environment. Reviewed on: 4th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Always helpful , seen at short notice today, sorted out banking quickly. Reviewed on: 4th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

Fantastic staff, Angela was extremely helpful and fr...

5
Fantastic staff, Angela was extremely helpful and friendly, she helped me with my ISA transfers for the year, and was very patient. Very recommended Reviewed on: 4th April 2025
Kyle f's avatar
Kyle f
Reply from Monmouthshire Building Society Thank you for leaving a review in regards to assistance with your ISA transfers, it is great to hear such positive feedback. Your comments will be shared with Angela. Response date: 4th April 2025
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Monmouthshire Building Society

Customer service was excellent and i was able to ope...

5
Customer service was excellent and i was able to open an account quickly. It isnimportant to have a branch locally that i can attend and thisnis the reason I have used monmouthshire Reviewed on: 2nd April 2025
S R's avatar
S R
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are so pleased to hear that you received excellent customer service whilst opening your account. Response date: 3rd April 2025
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Monmouthshire Building Society

In branch service review

5
The staff are always helpful and knowledgeable. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

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