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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

The staff are always polite and very helpful. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Lovely staff and handy having a branch in Hereford. Staff are always helpful and knowledgeable. Just wish the rates were slightly higher. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Personal counter service and a traditional approach. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

Fabulous staff at Caerleon Rd branch.

Staff were fabulous at the Caerleon Rd branch. They went above and beyond to help me. Bonus I also got a cuppa Reviewed on: 27th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. It is great to hear positive comments about our colleagues. Your comments will be shared with the Caerleon Road branch. Response date: 27th March 2025

In branch service review

Local, convenient and friendly staff. Reviewed on: 27th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

The staff are very good at their job, always happy. I am pleased that the MBS branches are open when other banks are not. Reviewed on: 27th March 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th May 2025

In branch service review

Very helpful, pleasant and knowledgeable. Reviewed on: 27th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

Friendly, knowledgeable staff. Local branch at Chepstow. Reviewed on: 27th March 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Local and friendly branch at Caldicot. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. We'll share your feedback with the Caldicot branch. Response date: 13th May 2025

In branch service review

Friendly and efficient service at the Caldicot branch. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. We'll share your feedback with the Caldicot branch. Response date: 13th May 2025

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Monmouthshire Building Society: Savings reviews

81% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

Fabulous staff at Caerleon Rd branch.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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